Are you technically minded, great with people and looking for an opportunity to kick-start your career in the renewable energy industry?
We're looking for an enthusiastic Trainee Technical Support Technician to join a growing business, combining customer service with hands-ON technical work. No previous technical experience is required, just a natural aptitude for problem-solving, excellent customer service skills and a willingness to learn! MUST HAVE FULL UK DRIVING LICENCE.
A qualification in Electrical Installation, Electrical Engineering, Electronics or a similar subject would be advantageous but is not essential, with full training provided.
This is a full-time, permanent position based in Gloucestershire, working typically 8am - 4pm, with paid overtime and UK-wide travel.
The successful Trainee Technical Support Technician should have:
- A natural technical aptitude, with a genuine interest in how things work and a willingness to learn.
- Excellent customer service and communication skills, with a friendly, personable and professional approach.
- Strong problem-solving skills, with a practical, hands-ON attitude and good attention to detail.
- The ability to work independently, manage their workload and adapt to different situations.
- A full UK driving licence and willingness to travel to customer sites across the UK.
In this role, the Trainee Technical Support Technician will be responsible for:
- Providing technical support and customer service over the telephone, assisting customers with enquiries and troubleshooting issues.
- Travelling to customer sites across the UK to investigate faults, diagnose technical problems and carry out basic remedial work.
- Completing like-for-like component replacements, system checks and basic fault finding where required.
- Producing accurate site reports, maintaining detailed records and communicating findings to the wider customer service and technical teams.
- Delivering excellent customer service, ensuring all work is completed safely and professionally whilst attending relevant technical training.
Our client is offering the successful Trainee Technical Support Technician a salary of £25,000 - £28,000 per annum, plus a fantastic benefits package including:
- Paid overtime
- Company vehicle & fuel card for site visits
- Daily allowances for food & refreshments when travelling
- All business travel expenses covered
- Full training & ongoing development opportunities
- A varied role combining office-based and field-based work
If you're technically minded, great with people and eager to develop new skills, we'd love to hear from you! Whether you've recently completed a technical qualification or simply have a natural aptitude for practical work and a passion for customer service, this could be a fantastic opportunity to start your career in the renewable energy industry.
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Trainee Technical Support Technician employer: RE Recruitment
Join a prestigious firm in the luxury goods industry, where your passion for customer service will be valued and nurtured. Located in the charming town of Pershore, this role offers a supportive work culture that prioritises employee growth and development, especially during the bustling Christmas season. With flexible working hours and the chance to engage with a diverse clientele, this temporary position is perfect for those seeking meaningful and rewarding employment.
