At a Glance
- Tasks: Assist customers via phone, email, and live chat during the busy Christmas season.
- Company: Established luxury goods firm with a focus on customer satisfaction.
- Benefits: Earn £12.71 per hour plus holiday pay and gain valuable experience.
- Other info: Flexible hours, including evenings and weekends, during the festive peak.
- Why this job: Join a supportive team and enhance your skills in a fast-paced environment.
- Qualifications: Love for working with people and excellent communication skills.
The predicted salary is between 11.7 - 14.3 £ per hour.
Our client, a well-established firm within the luxury goods industry, based in Pershore, has an exciting new opportunity for a Customer Service Assistant to join their team on a temporary basis for a seasonal contract to cover the Christmas peak.
The successful Customer Service Assistant should have:
- A love of working with people - customers are at the heart of everything our client does!
- Excellent communication skills (Previous customer service experience is advantageous but not essential)
- The ability to multitask and navigate multiple systems with ease
- Resilience to handle sensitive or challenging conversations with customers, and potential complaints
- Flexibility with working hours during the busy Christmas period, including some evenings and weekends
In this role, the Customer Service Assistant will be responsible for:
- Handling customer service queries via phone, email, and live chat
- Planning corporate orders and liaising with corporate clients
- Producing quotations and advising customers on suitable products
- Investigating and resolving customer complaints, as well as managing and resolving delivery queries
- Keeping accurate customer service records
Our client is offering the successful Customer Service Assistant a salary in the region of £12.71 an hour, plus holiday pay. This is a great opportunity to gain valuable customer service experience, build your professional skills, and work as part of a supportive team during our busiest and most exciting season. If you are a recent graduate or looking for seasonal administration work in a fast-paced environment apply now to discuss this opportunity further.
Customer Service Assistant in Pershore employer: RE Recruitment
Join a dynamic and supportive team at a well-established property business in Cheltenham, where your legal expertise will be valued and nurtured. With a strong focus on employee growth, you will benefit from ongoing training and development opportunities, all within a collaborative work culture that prioritises communication and teamwork. Enjoy the unique advantage of working in a vibrant location that offers a perfect blend of professional fulfilment and a balanced lifestyle.
