At a Glance
- Tasks: Lead operations, drive performance, and ensure compliance in a fast-paced environment.
- Company: Major player in the industry with a focus on safety and delivery standards.
- Benefits: Up to £75k salary, full ops toolkit, and a supportive work culture.
- Other info: Quick recruitment process with a commitment to fairness and respect.
- Why this job: Make a real impact through strategic leadership and team development.
- Qualifications: Strong managerial experience and excellent communication skills required.
We are recruiting for a Head of Operations for the Hampshire & Sussex area for a major client of ours who are a seriously big player in their field. This is a full time, permanent position offering up to £75k DOE + full ops tool kit (vehicle, phone, laptop, etc.)
About the Role
You'll be stepping into a senior operational leadership role where safety, people, and delivery standards sit front and centre. This is a fast paced, multi-site environment that needs a Head of Operations who can balance strategic thinking with hands-on leadership. This role needs someone who can keep the engine running smoothly while driving performance, compliance, and commercial success.
As Head of Operations you'll be owning:
- Strategic Leadership & Operational Control
- Oversee day-to-day operations across the region, keeping everything aligned with business goals.
- Drive strategic improvements that boost efficiency, streamline processes, and elevate service delivery.
- Stay ahead of industry changes, compliance requirements, and best practice.
- Make smart use of people, kit, and resources to maximise productivity.
- Own commercial performance including P&L, budgets, targets, the whole lot!
- Performance, KPIs & Continuous Improvement
- Analyse performance data and turn insights into action.
- Champion a culture of improvement, innovation, and proactive problem solving.
- Implement KPIs that actually mean something including tracking logistics, work flow, and operational efficiency.
- Lead cost saving, waste reduction and sustainability initiatives.
- Team Leadership & Workforce Planning
- Lead, mentor, and develop a high performing operations team.
- Manage workforce planning, scheduling, and resource allocation.
- Build a positive, accountable, supportive team culture.
- Compliance, Safety & Risk
- Ensure full compliance with policies, regulations, and H&S standards.
- Identify risks early and put robust mitigation in place.
- Act as the escalation point for operational challenges.
- Champion safe working practices across the region.
- Stakeholder Engagement
- Collaborate with HR, Finance, Procurement and other internal teams.
- Build strong relationships with suppliers, regulators, and external partners.
- Represent the division at senior level reporting performance, challenges, and strategic priorities.
Your Impact
- Deliver contractual KPIs with consistency and confidence.
- Drive excellent customer experience for internal and external stakeholders.
- Communicate clearly, honestly, and constructively - no fluff, no drama!
- Bring ideas forward that improve productivity, systems, or delivery.
- Live the company values and help create a culture where people genuinely work better together.
About You
- Full UK driving licence (non-negotiable).
- Strong managerial and leadership experience.
- Confident communicator with excellent relationship building skills.
- Trusted to handle sensitive information with discretion.
- Organised, calm under pressure, and able to prioritise effectively.
- Proficient in Microsoft Office.
If this Head of Operations role sounds like something you'd absolutely thrive in, then we need to hear from you. Your application will be handled with complete confidentiality, and our client is committed to running a fair, respectful and well managed recruitment process. Plus they will move quickly - no long drawn out recruitment stages! If you're ready to step into a role where your leadership genuinely makes an impact, we'd love to talk.
Head of Operations employer: RE Recruitment
Join a prestigious firm in the luxury goods industry, where your passion for customer service will be valued and nurtured. Located in the charming town of Pershore, this role offers a supportive work culture that prioritises employee growth and development, especially during the bustling Christmas season. With flexible working hours and the chance to engage with a diverse clientele, this temporary position is perfect for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Operations
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Head of Operations at RE Recruitment!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like RE Recruitment or be willing to refer you for that Head of Operations position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from RE Recruitment who’s on the lookout for their next Head of Operations star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Head of Operations role at RE Recruitment!
We think you need these skills to ace Head of Operations
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at RE Recruitment. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at RE Recruitment
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at RE Recruitment. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
