At a Glance
- Tasks: Manage customer orders, provide updates, and ensure smooth delivery processes.
- Company: Established food production company with a strong reputation.
- Benefits: Competitive hourly rate, holiday allowance, and permanent salary after probation.
- Other info: Opportunity for career growth and development in a supportive environment.
- Why this job: Join a dynamic team and enhance your customer service skills in a thriving industry.
- Qualifications: Experience in customer service or order processing, strong communication, and IT skills.
The predicted salary is between 13 - 13 £ per hour.
Our client, who we have a long standing relationship with within the food production industry, based in Stonehouse, has an exciting new opportunity for a Customer Service Coordinator to join their team on a full time, temporary to permanent basis.
The successful Customer Service Coordinator should have
- Previous experience in a customer service, sales support or order processing role within a manufacturing, logistics or distribution environment.
- Strong organisational skills with excellent attention to detail and the ability to manage multiple priorities.
- Confident communicator with the ability to build positive relationships with customers, suppliers and internal stakeholders.
- Experience using SAP or a similar system, with good IT skills across Microsoft Office.
- Proactive problem solver with a commitment to delivering outstanding customer service and continuous improvement.
- In this role, the Customer Service Coordinator will be responsible for:
- Manage the end-to-end customer order process, ensuring orders are processed accurately and efficiently.
- Deliver exceptional customer service, providing regular updates and resolving enquiries in a timely and professional manner.
- Coordinate dispatch, shipping and export documentation for UK, EU and international deliveries.
- Liaise with internal teams, suppliers, hauliers and customers to ensure smooth order fulfilment and delivery.
- Prepare invoices, reports and shipping documentation while maintaining accuracy and compliance with legal and contractual requirements.
Our client is offering the successful Customer Service Coordinator an hourly rate of £13.45.
At the end of the temporary assignment, you will transfer to the client with a salary of £28,000 on a permanent basis.
Benefits
- plus benefits including holiday allowance.
- PS4
- #J-18808-Ljbffr
Customer Service Coordinator in Stonehouse employer: Re-Recruitment-Group
Join a dynamic team in Cheltenham as a Customer Service Administrator, where your contributions will be valued and rewarded. With a supportive work culture that prioritises employee growth and development, you'll enjoy benefits such as weekly pay and the opportunity for a permanent position. This role offers a chance to make a meaningful impact while working in a collaborative environment that fosters excellent customer service.
