At a Glance
- Tasks: Provide technical support and customer service while travelling to customer sites across the UK.
- Company: Join a growing business in the renewable energy sector with a friendly culture.
- Benefits: Salary of £25,000 - £28,000, paid overtime, company vehicle, and travel allowances.
- Other info: Full training provided, with opportunities for personal and professional growth.
- Why this job: Kick-start your career in renewable energy with hands-on training and real-world impact.
- Qualifications: No experience needed; just a passion for problem-solving and excellent communication skills.
The predicted salary is between 25000 - 28000 £ per year.
Are you technically minded, great with people and looking for an opportunity to kick-start your career in the renewable energy industry? We're looking for an enthusiastic Trainee Technical Support Technician to join a growing business, combining customer service with hands‑on technical work. No previous technical experience is required, just a natural aptitude for problem‑solving, excellent customer service skills and a willingness to learn!
MUST HAVE FULL UK DRIVING LICENCE. A qualification in Electrical Installation, Electrical Engineering, Electronics or a similar subject would be advantageous but is not essential, with full training provided. This is a full-time, permanent position based in Gloucestershire, working typically 8am - 4pm, with paid overtime and UK‑wide travel.
The successful Trainee Technical Support Technician should have:
- A natural technical aptitude, with a genuine interest in how things work and a willingness to learn.
- Excellent customer service and communication skills, with a friendly, personable and professional approach.
- Strong problem-solving skills, with a practical, hands‑on attitude and good attention to detail.
- The ability to work independently, manage their workload and adapt to different situations.
- A full UK driving licence and willingness to travel to customer sites across the UK.
In this role, the Trainee Technical Support Technician will be responsible for:
- Providing technical support and customer service over the telephone, assisting customers with enquiries and troubleshooting issues.
- Travelling to customer sites across the UK to investigate faults, diagnose technical problems and carry out basic remedial work.
- Completing like‑for‑like component replacements, system checks and basic fault finding where required.
- Producing accurate site reports, maintaining detailed records and communicating findings to the wider customer service and technical teams.
- Delivering excellent customer service, ensuring all work is completed safely and professionally whilst attending relevant technical training.
Our client is offering the successful Trainee Technical Support Technician a salary of £25,000 - £28,000 per annum, plus a fantastic benefits package including:
- Paid overtime
- Company vehicle & fuel card for site visits
- Daily allowances for food & refreshments when travelling
- All business travel expenses covered
- A varied role combining office‑based and field‑based work
If you're technically minded, great with people and eager to develop new skills, we'd love to hear from you! Whether you've recently completed a technical qualification or simply have a natural aptitude for practical work and a passion for customer service, this could be a fantastic opportunity to start your career in the renewable energy industry.
Trainee Technical Support Technician employer: RE Personnel
Join a prestigious company in Tewkesbury as an HGV C+E Class 1 Day Driver, where you will enjoy a supportive work culture that values your contributions and offers excellent employee growth opportunities. With Monday to Friday hours starting around 5am, you can achieve a great work-life balance while being part of a team that prioritises safety and communication. This temp to perm role not only provides job security but also the chance to develop your skills in a thriving environment.
