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For Companies At a Glance
- Tasks: Handle customer calls and emails, manage accounts, and provide admin support.
- Company: Established engineering company with a supportive team culture.
- Benefits: Up to £28,000 salary, pension, flexible hours, and 21 days holiday.
- Why this job: Join a growing team and develop your skills in a dynamic environment.
- Qualifications: Confident phone manner, basic IT skills, and strong communication abilities.
- Other info: Access to transport required; great opportunity for career growth.
The predicted salary is between 24000 - 32000 £ per year.
A genuine, exciting position for an all rounder. Our client, a well established engineering company based in Tewkesbury, has an exciting new opportunity for a Customer Service Administrator to join their team on a full time permanent basis due to business growth. Due to the location, access to your own transport will be required.
Responsibilities
- Handling inbound and outbound calls and emails from customers and suppliers
- Managing customer accounts and building strong working relationships
- Processing purchase orders accurately and efficiently
- Providing general administrative support to the wider team
- Updating internal systems and maintaining records
Qualifications
- A confident and professional telephone manner
- A willingness to learn and develop within the business
- Good basic IT skills including email and data entry
- Strong communication and organisation skills
- A proactive and positive attitude
Salary and benefits
The salary is in the region of up to £28,000 plus benefits including pension, onsite parking, flexible working hours between 9am - 5pm, Monday to Friday, and 21 days holiday plus bank holidays increasing after two years' service.
If you are a confident individual looking to learn and grow within a supportive engineering environment, apply now to chat through the opportunity further and be considered for this role.
CUSTOMER SERVICE ADMINISTRATOR employer: RE Personnel
Contact Detail:
RE Personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CUSTOMER SERVICE ADMINISTRATOR
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values and recent projects can help you connect with the interviewer and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your phone manner! Since this role involves handling calls, it’s crucial to sound confident and professional. Try role-playing with a friend to get comfortable with common customer service scenarios.
✨Tip Number 3
Prepare some questions to ask during the interview. This shows your enthusiasm for the position and helps you gauge if the company is the right fit for you. Think about what you want to know about their team culture or growth opportunities.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and keep you on their radar. Plus, it’s a great chance to reiterate your interest in the role.
We think you need these skills to ace CUSTOMER SERVICE ADMINISTRATOR
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and the company. A genuine tone can make a big difference.
Tailor Your Application: Make sure to customise your application to highlight how your skills match the job description. Mention your experience with customer service and any relevant IT skills. This shows us that you’ve done your homework and are genuinely interested.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read. We appreciate straightforward communication, especially in a customer service role!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and quick!
How to prepare for a job interview at RE Personnel
✨Know the Company
Before your interview, take some time to research the engineering company. Understand their values, products, and recent developments. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Practice Your Communication Skills
Since the role requires a confident telephone manner, practice speaking clearly and professionally. You could even role-play with a friend or family member to simulate handling customer calls and emails. This will boost your confidence and help you articulate your thoughts during the interview.
✨Showcase Your Organisation Skills
Be prepared to discuss how you manage your time and tasks. Think of examples where you've successfully organised your workload or handled multiple responsibilities. This will demonstrate your ability to thrive in a busy environment, which is key for a Customer Service Administrator.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical day looks like. This shows that you're engaged and eager to learn more about the position and the company culture.
