At a Glance
- Tasks: Manage customer accounts, process orders, and identify sales opportunities.
- Company: Established engineering company with a strong growth trajectory.
- Benefits: Salary of £27,000-£28,000, flexible hours, and career progression.
- Other info: Enjoy a supportive work environment with opportunities for personal growth.
- Why this job: Join a dynamic team and make a real impact on customer satisfaction.
- Qualifications: Experience in customer service or sales support with strong communication skills.
The predicted salary is between 27000 - 28000 € per year.
Our client, a well-established and growing engineering company based in the Tewkesbury area, has an exciting new opportunity for a Customer Account Coordinator to join their team on a full-time, permanent basis due to continued business growth.
The successful Customer Account Coordinator should have:
- Previous experience within customer service, order processing, account coordination, or sales support
- Strong communication skills with the ability to build relationships with customers and suppliers
- A commercial and sales-focused mindset with confidence identifying opportunities to upsell
- Excellent organisational skills and a high level of accuracy when managing orders and records
- Confidence using CRM systems, email, and internal administration systems
In this role, the Customer Account Coordinator will be responsible for:
- Processing customer orders and coordinating purchase requests in a timely manner
- Managing customer accounts and providing a high level of ongoing support
- Identifying sales opportunities and supporting business growth through upselling activity
- Liaising with suppliers and internal departments to ensure smooth order fulfilment
- Maintaining accurate customer information and supporting day-to-day administrative tasks
Our client is offering the successful Customer Account Coordinator a salary in the region of £27,000 – £28,000 plus benefits including pension scheme, 21 days holiday plus bank holidays increasing with service, flexible working hours, onsite parking, and genuine opportunities for career progression.
If you are a customer-focused and sales-oriented professional with experience in order processing and account support, apply now to arrange an interview. Don’t delay in applying for this fantastic opportunity!
Customer Account Coordinator in Tewkesbury employer: RE People
Join a well-established engineering company in Tewkesbury that values its employees and fosters a supportive work culture. With competitive salaries, flexible working hours, and a commitment to career progression, this role as a Customer Account Coordinator offers you the chance to thrive in a dynamic environment while building strong relationships with customers and suppliers.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Account Coordinator in Tewkesbury
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who might know someone at the company you're eyeing. A friendly chat can sometimes lead to a referral, which is gold when it comes to landing that interview.
✨Tip Number 2
Prepare for the interview by researching the company and its culture. We want you to show them that you’re not just another candidate; you’re genuinely interested in their mission and values. Tailor your answers to reflect how you can contribute to their growth!
✨Tip Number 3
Practice makes perfect! Get a friend or family member to do a mock interview with you. This will help you get comfortable with common questions and refine your responses, especially around customer service and sales scenarios.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Customer Account Coordinator in Tewkesbury
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in customer service and order processing. We want to see how your skills match the role of Customer Account Coordinator, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. We love seeing enthusiasm, so let your personality come through while keeping it professional.
Showcase Your Communication Skills:Since strong communication is key for this position, make sure your application reflects that. Use clear and concise language, and if you have examples of successful customer interactions, include them!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at RE People
✨Know Your Stuff
Before the interview, make sure you understand the role of a Customer Account Coordinator inside out. Familiarise yourself with the company’s products and services, as well as their customer service approach. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
Since strong communication is key for this role, prepare examples of how you've successfully built relationships with customers or suppliers in the past. Think about specific situations where your communication made a difference, and be ready to share those stories during the interview.
✨Demonstrate Your Organisational Skills
Be prepared to discuss how you manage multiple tasks and maintain accuracy when processing orders. You might want to bring up any tools or systems you've used in the past, especially CRM systems, to highlight your organisational prowess and attention to detail.
✨Think Sales Opportunities
Since the role involves identifying upselling opportunities, come up with a few ideas on how you could contribute to business growth. This shows that you’re not just focused on order processing but are also thinking strategically about how to enhance customer relationships and drive sales.
