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For Companies At a Glance
- Tasks: Assist customers, manage orders, and ensure satisfaction in a fast-paced environment.
- Company: Join a friendly, established business in Hereford with a strong customer focus.
- Benefits: Earn £13.07 per hour with Monday to Friday shifts and gain valuable experience.
- Why this job: Perfect for those seeking hands-on experience in customer service and teamwork.
- Qualifications: Customer-oriented with strong communication skills; experience in manufacturing is a plus.
- Other info: This is a temporary role for a minimum of 2 months.
Customer Service Coordinator
Temp role – min 2 months
Hereford
GBP13.07 per hour
Monday to Friday
We are currently recruiting a Customer Service Coordinator for this established friendly business based in Hereford.
You will be responsible for
Your Key Responsibilities
• Executes order fulfillment processes for assigned customers.
• Responds to customers\’ inquiries.
• Provide explanations and solutions to customers to ensure customer satisfaction.
• Coordinates with other departments and external providers to implement corrective actions.
• Prepare orders for entry.
• Confirm correct pricing and enter approved items into the system and relay to the customer.
• Coordinate sales and quality returns including replacement orders.
You will be:
• Customer oriented
• Excellent verbal and written communication skills.
• Able to work in a fast-paced environment, making sound decisions with minimal interaction from supervisor/management.
• Customer service experience in a manufacturing environment.
• Working knowledge of office technology – Computer applications (Outlook, Excel, etc.)
You must be available for 2 months.
Please send your cv to (url removed)
Com1
#J-18808-Ljbffr
Temp Customer Service employer: RE People
Contact Detail:
RE People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Temp Customer Service
✨Tip Number 1
Familiarise yourself with the company and its products. Understanding their order fulfillment processes and customer service approach will help you stand out during any discussions or interviews.
✨Tip Number 2
Brush up on your communication skills. Since the role requires excellent verbal and written communication, practice articulating your thoughts clearly and concisely, especially in a customer service context.
✨Tip Number 3
Demonstrate your ability to work in a fast-paced environment. Think of examples from your past experiences where you successfully managed multiple tasks or made quick decisions under pressure.
✨Tip Number 4
Showcase your technical skills. Be prepared to discuss your experience with office technology, particularly applications like Outlook and Excel, as these will be crucial for the role.
We think you need these skills to ace Temp Customer Service
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant customer service experience, especially in a manufacturing environment. Emphasise your communication skills and ability to work in a fast-paced setting.
Craft a Strong Cover Letter: Write a cover letter that showcases your customer-oriented mindset. Mention specific examples of how you've resolved customer inquiries or improved satisfaction in previous roles.
Highlight Technical Skills: Since the role requires knowledge of office technology, ensure you mention your proficiency with applications like Outlook and Excel. Provide examples of how you've used these tools effectively in past positions.
Follow Application Instructions: When submitting your application, make sure to follow any specific instructions provided in the job listing. This includes sending your CV to the correct email address and ensuring all documents are formatted properly.
How to prepare for a job interview at RE People
✨Show Your Customer Service Skills
Make sure to highlight your previous customer service experience during the interview. Share specific examples of how you've handled customer inquiries and resolved issues, as this role heavily relies on effective communication and problem-solving.
✨Demonstrate Your Adaptability
Since the job requires working in a fast-paced environment, be prepared to discuss situations where you've had to adapt quickly to changes or make decisions with minimal supervision. This will show that you can thrive under pressure.
✨Familiarise Yourself with Office Technology
Brush up on your knowledge of office applications like Outlook and Excel. Be ready to discuss how you've used these tools in past roles, as they are essential for order entry and coordination tasks in this position.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the company and the role. This not only shows your interest but also gives you a chance to understand more about the team dynamics and expectations, which is crucial for a customer service coordinator.
