At a Glance
- Tasks: Lead the Front of House team in a busy, family-owned restaurant.
- Company: Join a well-established restaurant with a rich heritage and strong values.
- Benefits: Competitive salary, supportive team environment, and career development opportunities.
- Other info: Exciting opportunity to grow in a dynamic hospitality environment.
- Why this job: Make a real impact on customer experiences in a vibrant dining atmosphere.
- Qualifications: Previous Front of House management experience and strong leadership skills.
The predicted salary is between 30000 - 40000 £ per year.
Location: Cheltenham
Salary: Competitive, dependent on experience
Lead the Front of House in a Unique, Family-Owned Restaurant
We're looking for an experienced Front of House Manager to lead the daily operations of a busy and well-established restaurant. This is an exciting opportunity to join a family-run business with a rich heritage, where quality, customer service and teamwork are at the heart of everything they do.
If you're passionate about hospitality, thrive in a fast-paced environment and enjoy leading teams to deliver exceptional customer experiences, we'd love to hear from you.
The Role
As Front of House Manager, you'll take responsibility for the smooth day-to-day running of the restaurant, ensuring customers receive outstanding service while leading, motivating and developing the front of house team.
Key Responsibilities
- Cash Management
- Oversee daily cashing-up procedures.
- Ensure tills and floats balance accurately each day.
- Manage cash floats and change requirements.
- Stock Management
- Monitor stock movement and storage, ensuring all areas remain organised.
- Check deliveries against orders and resolve supplier discrepancies.
- Manage stock ordering and maintain appropriate PAR levels.
- Monitor budgets and investigate any stock variances or wastage.
- Restaurant Standards
- Maintain exceptional cleanliness throughout all restaurant and bar areas.
- Ensure cleaning schedules are completed consistently.
- Maintain high standards of presentation, including polished glassware and cutlery.
- Team Leadership
- Produce efficient staff rotas to maximise productivity.
- Support recruitment and onboarding of new Front of House team members.
- Coach, mentor and develop staff to deliver outstanding service.
- Ensure all team members are fully trained and consistently meet company standards.
- Customer Experience
- Lead by example, providing a warm and welcoming experience for every guest.
- Resolve customer queries and complaints professionally.
- Ensure consistently high standards of food and beverage service.
- Take a proactive approach to problem-solving during busy service periods.
About You
We're looking for someone who has:
- Previous experience in a Front of House Management role.
- Strong leadership and people management skills.
- Experience managing rotas, stock and cash handling.
- Excellent customer service and communication skills.
- A hands-on approach with the ability to motivate a team.
- Strong organisational skills and attention to detail.
- The ability to remain calm and make decisions in a busy environment.
What's on Offer
- Competitive salary (dependent on experience).
- Opportunity to join a successful family-owned business with a fantastic reputation.
- A supportive team environment.
- Career development opportunities.
- The chance to play a key role in delivering an exceptional dining experience.
If you're ready to take the next step in your hospitality management career, we'd love to hear from you. Apply today with your CV.
Restaurant Front of House Manager in Teddington employer: RE People
Join a thriving family-owned restaurant in Cheltenham, where exceptional customer service and teamwork are at the core of our operations. We offer a competitive salary, a supportive team environment, and ample opportunities for career development, making it an ideal place for passionate hospitality professionals to grow and excel in their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Front of House Manager in Teddington
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like RE People. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to RE People
Don't be shy about reaching out to RE People directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Restaurant Front of House Manager in Teddington
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about RE People and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at RE People
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
