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- Tasks: Manage the Service Desk, coordinate engineers, and ensure outstanding service delivery.
- Company: A dynamic and growing business in the facilities/services sector.
- Benefits: Up to £30,000 salary, pension, early finish Fridays, and 25 days holiday.
- Why this job: Join a vibrant team and play a key role in service excellence.
- Qualifications: Experience in service coordination and strong IT skills required.
- Other info: Hybrid working after a successful probation period.
The predicted salary is between 24000 - 36000 £ per year.
Hybrid working after successful 6 month probation.
Monday – Friday. Up to £30,000 DOE.
Our client, a well-established and growing business within the facilities/services sector, based in Gloucester, has an exciting new opportunity for a Service Coordinator to join their team on a full-time, permanent basis. This is a fantastic opportunity for a Service Coordinator looking to join a dynamic company where you will play a key role in the day-to-day running of the Service Desk.
The successful Service Coordinator will be highly organised, personable, and motivated to deliver outstanding service.
The successful Service Coordinator should have:
- Experience working in a similar service desk, coordination, or maintenance administration role.
- Strong IT skills including MS Office (Word, Excel, Outlook, PowerPoint).
- Excellent attention to detail with the ability to manage high volumes of information accurately.
- A proactive, team-focused attitude with strong communication skills.
- A professional, approachable manner and a strong sense of responsibility.
In this role, the Service Coordinator will be responsible for:
- Managing the day-to-day operation of the Service Desk, handling calls and logging enquiries accurately.
- Scheduling engineers and coordinating callouts based on urgency and priority.
- Producing quotations, supporting job costing, and processing invoicing on completion of works.
- Maintaining service documentation, contracts, insurance records, and customer portals.
- Liaising with customers, engineers, suppliers, and the sales team to ensure smooth service delivery.
Our client is offering the successful Service Coordinator a salary in the region of up to £30,000 DOE plus benefits including a competitive benefits package, pension, early finish Fridays, and 25 days holiday + bank holiday.
If you are a motivated, detail-driven team player who thrives in a fast-paced service environment, apply now to be considered for this role and to chat through the opportunity further.
Service Coordinator employer: RE People
Contact Detail:
RE People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Coordinator
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities/services sector and let them know you're on the hunt for a Service Coordinator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, and think about how your skills match what they’re looking for. Practise answering common interview questions, especially around service coordination and customer interaction.
✨Tip Number 3
Show off your tech skills! Since strong IT skills are a must, be ready to discuss your experience with MS Office and any other relevant software. Maybe even bring examples of how you've used these tools to improve service delivery in past roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining a dynamic team where you can really make an impact.
We think you need these skills to ace Service Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Coordinator role. Highlight your experience in service desk coordination and any relevant IT skills, especially with MS Office. We want to see how your background fits perfectly with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your personality and motivation for the role. Tell us why you’re excited about joining our dynamic team and how you can contribute to the day-to-day running of the Service Desk.
Show Off Your Attention to Detail: In this role, attention to detail is key. When filling out your application, double-check for any typos or errors. We appreciate candidates who take the time to ensure their application is polished and professional.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at RE People
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Service Coordinator role. Familiarise yourself with the key responsibilities like managing the Service Desk and scheduling engineers. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Show Off Your IT Skills
Since strong IT skills are essential for this role, be prepared to discuss your experience with MS Office and any other relevant software. You might even want to bring examples of how you've used these tools effectively in past roles to back up your claims.
✨Demonstrate Your Organisational Skills
As a Service Coordinator, you'll need to manage high volumes of information accurately. During the interview, share specific examples of how you've successfully organised tasks or projects in the past. This will highlight your attention to detail and ability to handle pressure.
✨Be Personable and Professional
This role requires a professional and approachable manner, so make sure to showcase your communication skills during the interview. Practice active listening and engage with your interviewer. A friendly attitude can go a long way in making a positive impression!
