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- Tasks: Coordinate service appointments and manage customer enquiries in a busy, dynamic environment.
- Company: Join a friendly, family-run business in Cheltenham with a supportive culture.
- Benefits: Competitive salary, relaxed dress code, and a casual working atmosphere.
- Why this job: Enjoy variety and responsibility while providing excellent customer service.
- Qualifications: Organised, detail-oriented, and experienced in administration or scheduling.
- Other info: Great opportunity for career growth in a welcoming team.
The predicted salary is between 21600 - 28800 £ per year.
Salary: Up to £27,000 per annum DOE
Hours: Monday to Friday, 9:00 am – 5:30 pm
Contract: Full-time, Permanent
Our client, a well-established and family-run business in Cheltenham, is continuing to grow and is now looking for a proactive Service Administrator to join their friendly team.
About the Service Administrator position:
This is a busy, customer-focused position that would suit someone who enjoys variety and takes pride in keeping things running smoothly. You’ll play a key role in coordinating service appointments, managing customer enquiries, and ensuring all administrative tasks are handled efficiently.
Your main duties will include:
- Responding to customer enquiries and managing the shared company inbox
- Organising and booking engineer visits
- Preparing and issuing certificates and documents
- Sending service reminders and maintaining accurate service records
- Liaising with landlords, letting agents, and clients to schedule work
- Providing general administrative support across the team
- Monitoring and managing email correspondence
About You:
You’ll be an organised and detail-oriented person with great communication skills and a positive, can-do attitude. You’ll enjoy working as part of a small, supportive team and be comfortable managing multiple priorities in a fast-paced environment. We’re looking for someone who is:
- Confident in handling customer communications
- Able to manage their workload efficiently and stay organised
- Reliable, approachable, and a team player
- Experienced in administration, ideally within a service or scheduling environment
What’s on Offer:
- A competitive salary of up to £27,000 per year DOE
- Supportive, family-run company with a friendly culture
- A varied role with genuine responsibility and customer interaction
- Relaxed, informal working environment with a casual dress code
- Convenient Cheltenham location
If you’re an experienced administrator who enjoys providing excellent customer service and keeping operations running smoothly, we’d love to hear from you. Apply today!
Service Administrator employer: RE People
Contact Detail:
RE People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Administrator
✨Tip Number 1
Get to know the company before your interview. Research their values, culture, and recent news. This will help us tailor our answers and show genuine interest in the role.
✨Tip Number 2
Practice common interview questions with a friend or in front of a mirror. We want to sound confident and articulate when discussing our experience and how it relates to the Service Administrator position.
✨Tip Number 3
Prepare some thoughtful questions to ask at the end of the interview. This shows we’re engaged and keen to learn more about the team and the role.
✨Tip Number 4
Follow up with a thank-you email after the interview. It’s a nice touch that keeps us on their radar and reinforces our enthusiasm for the position.
We think you need these skills to ace Service Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your administrative experience and customer service skills to show us you're the perfect fit for the Service Administrator role.
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re excited about this position and how your background makes you the ideal candidate. Keep it friendly and professional, just like our team!
Show Off Your Organisational Skills: Since the role involves managing multiple tasks, give us examples of how you've successfully juggled priorities in the past. This will help us see that you can keep things running smoothly in our busy environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at RE People
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Service Administrator position. Familiarise yourself with the key responsibilities like managing customer enquiries and coordinating service appointments. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your Organisational Skills
Since this role requires excellent organisational abilities, be prepared to discuss how you manage multiple tasks efficiently. Bring examples from your past experiences where you successfully juggled priorities, especially in a busy environment.
✨Practice Your Communication Skills
As a Service Administrator, you'll need to communicate effectively with customers and team members. Practise answering common interview questions clearly and confidently. You might even want to role-play with a friend to get comfortable with articulating your thoughts.
✨Emphasise Your Team Spirit
This position is all about being part of a supportive team. Be ready to share examples of how you've collaborated with others in previous roles. Highlight your reliability and approachability, as these traits are essential for a friendly work culture.
