At a Glance
- Tasks: Perform service and maintenance tasks while ensuring customer satisfaction.
- Company: Established engineering and facilities services business with growth opportunities.
- Benefits: Competitive pay, overtime rates, holiday allowance, pension, and ongoing training.
- Other info: Full-time role with all tools and a van provided; potential for extra hours.
- Why this job: Join a dynamic team and make a real impact in the field.
- Qualifications: Experience in field service, strong IT skills, and excellent communication.
The predicted salary is between 35000 - 42000 £ per year.
Our client, a well-established and growing business within the engineering and facilities services sector, is looking for someone based on the M25 corridor around Kent and Essex, who has an exciting new opportunity for a Field Service Technician to join their team on a full-time, permanent basis due to continued business growth and increased demand.
Please note; A driving licence is essential for this role.
The successful Field Service Technician should have:
- Previous experience in a similar field service or maintenance role
- Good level of IT skills, including Microsoft Office (Word, Excel, Outlook, PowerPoint)
- A professional, customer-focused approach with excellent communication skills
- A proactive attitude with the ability to take ownership and work independently
- A commitment to health & safety, quality, and continuous improvement
In this role, the Field Service Technician will be responsible for:
- Carrying out service, maintenance, and site surveys in line with company standards
- Representing the company as a professional ambassador, ensuring customer satisfaction
- Completing work to the required quality and safety standards, following instructions provided
- Maintaining tools, equipment, and work areas to a high standard of tidiness and care
- Continuously updating skills and knowledge to support effective service delivery
Our client is offering the successful Field Service Technician a salary in the region of £17ph plus overtime rates, plus benefits including holiday allowance, pension, and ongoing training and development. You’ll also have all equipment provided including tools and a van. Working Monday – Friday, 40 hours a week with the possibility of working up to 50-55 hours a week.
If you are a motivated, reliable team player with a strong understanding of being on the tools and don’t mind working alone, apply now to be considered for this opportunity and to arrange an interview.
Field Service Engineer employer: RE People
Join a well-established manufacturing business in Cardiff that values its employees and fosters a supportive work culture. As a Logistics Operative, you'll benefit from competitive pay, a comprehensive benefits package, and opportunities for professional growth within a dynamic environment. This is your chance to be part of a team where your skills are recognised and your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer
✨Tip Number 1
Network like a pro! Reach out to your contacts in the engineering and facilities services sector. You never know who might have a lead on a Field Service Technician role or can put in a good word for you.
✨Tip Number 2
Show off your skills! When you get the chance, demonstrate your IT skills and customer-focused approach during interviews. Bring examples of how you've tackled challenges in previous roles to the table.
✨Tip Number 3
Be proactive! If you see a job that fits, don’t wait around. Apply through our website and follow up with a quick email to express your enthusiasm. It shows you're serious about the opportunity!
✨Tip Number 4
Prepare for the interview! Research the company and think about how your experience aligns with their needs. Be ready to discuss how you can contribute to their commitment to health & safety and continuous improvement.
We think you need these skills to ace Field Service Engineer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your previous experience in field service or maintenance roles. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your IT skills and customer-focused approach!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Field Service Technician role. Mention your proactive attitude and commitment to health & safety, as these are key for us.
Show Off Your Communication Skills:Since excellent communication is crucial for this role, make sure your application reflects that. Whether it’s in your CV or cover letter, keep it clear, concise, and professional – we love a good communicator!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at RE People
✨Know Your Stuff
Make sure you brush up on your technical skills and knowledge related to field service engineering. Familiarise yourself with common tools and equipment you'll be using, as well as any relevant software like Microsoft Office. This will help you answer technical questions confidently.
✨Show Off Your Customer Skills
Since this role requires a professional, customer-focused approach, think of examples from your past experiences where you’ve gone above and beyond for a customer. Be ready to discuss how you handle difficult situations and ensure customer satisfaction.
✨Demonstrate Proactivity
Prepare to share instances where you've taken ownership of a project or task. Employers love candidates who can work independently and show initiative, so highlight your proactive attitude and how it has led to successful outcomes in previous roles.
✨Safety First!
Given the emphasis on health and safety in this role, be prepared to discuss your commitment to maintaining safety standards. Think about specific practices you follow to ensure safety on the job and how you keep your work area tidy and organised.
