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For Companies At a Glance
- Tasks: Manage customer inquiries, process orders, and ensure satisfaction.
- Company: Reputable construction firm in Cheltenham with a strong team culture.
- Benefits: Salary up to £30,000, 25 days annual leave, plus bank holidays.
- Why this job: Join a dynamic team and make a difference in customer service.
- Qualifications: Proven customer service experience and excellent communication skills.
The predicted salary is between 24000 - 36000 £ per year.
A reputable construction firm based in Cheltenham is looking for a Customer Service Executive to join their team on a full-time permanent basis. This role involves managing customer inquiries, processing orders, and ensuring customer satisfaction.
Ideal candidates should have proven experience in customer service, excellent communication skills, and a proactive approach.
The position offers a salary up to £30,000 DOE along with a great benefits package, including 25 days of annual leave plus bank holidays.
Customer Service Executive — Office-Based in Cheltenham employer: RE People
Contact Detail:
RE People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Executive — Office-Based in Cheltenham
✨Tip Number 1
Make sure to research the company before your interview. Knowing their values and recent projects can help you tailor your responses and show that you're genuinely interested in the role.
✨Tip Number 2
Practice common customer service scenarios. Think about how you'd handle difficult customers or tricky inquiries, as this will demonstrate your proactive approach during the interview.
✨Tip Number 3
Don’t forget to prepare some questions for your interviewer! This shows that you’re engaged and gives you a chance to find out if the company is the right fit for you.
✨Tip Number 4
Apply through our website for the best chance of landing the job. We want to see your application and help you get your foot in the door at this fantastic construction firm!
We think you need these skills to ace Customer Service Executive — Office-Based in Cheltenham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and communication skills. We want to see how you've made customers happy in the past, so don’t hold back on those examples!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our Customer Service Executive role. Be sure to mention your proactive approach and any relevant achievements.
Show Your Personality: We love seeing a bit of personality in applications! Don’t be afraid to let your unique voice come through in your writing. It helps us get to know you better and see if you’d fit in with our team.
Apply Through Our Website: To make sure your application gets to us quickly, apply directly through our website. It’s the easiest way for us to review your details and get back to you!
How to prepare for a job interview at RE People
✨Know the Company Inside Out
Before your interview, do some digging into the construction firm. Understand their values, recent projects, and what sets them apart in the industry. This knowledge will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences where you've excelled in customer service. Think about times when you resolved a difficult situation or went above and beyond for a customer. This will demonstrate your proactive approach and ability to ensure customer satisfaction.
✨Practice Your Communication Style
Since excellent communication skills are key for this role, practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend or family member to get comfortable with speaking about your experiences and answering common interview questions.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, what a typical day looks like, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
