At a Glance
- Tasks: Act as the first point of contact for customers via phone and email, processing orders efficiently.
- Company: Join a longstanding client located in Cheltenham, known for their commitment to customer service.
- Benefits: Enjoy weekly pay until a permanent contract and onsite parking.
- Other info: The position requires availability for a quick start and is temporary to permanent.
- Why this job: This role offers an immediate start with a pathway to a permanent position.
- Qualifications: Candidates must have excellent communication skills and experience in order processing.
We have a great opportunity for a longstanding client of ours, located in Cheltenham who are looking for a Customer Service Administrator to join their team on a temporary to permanent basis. They are looking for someone who's available for an immediate, quick start basis. You will be confident speaking with customers and clients via phone and email, experience of processing customer orders and general administration. You'll be part of the team providing excellent customer service to customers and clients. With a salary of £12.77 working 37.5 hours a week, this is a great opportunity. Please only apply if you're immediately available.
Benefits:
- Weekly pay until a permanent contract.
- Quick start.
- Parking onsite.
- Permanent opportunity.
Roles and Responsibilities of the Customer Service Administrator:
- Customer Support: Act as the first point of contact for customers through phone and email, offering clear and timely responses to questions or issues.
- Order Handling: Process and manage customer orders from start to finish, ensuring smooth delivery and quickly resolving any stock or shipping challenges.
- Problem Solving: Take ownership of customer complaints, investigate the root cause, and work with other teams to deliver practical and effective solutions.
- Team Assistance: Provide general administrative support such as scheduling, report preparation, and filing to help the wider customer service and office team.
Skills and Attributes of the Customer Service Administrator:
- Excellent Communication Skills: Confident and professional phone manner.
- Organised & Detail-Oriented: Able to manage multiple tasks efficiently.
- Customer-Focused: A positive attitude with a commitment to great service.
- IT Skills: Comfortable using Microsoft Office and order-processing software.
- Team Player: Works well with colleagues and contributes to a supportive work environment.
If this position is of interest, please apply today or email today!
Customer Service Administrator in Cheltenham employer: RE People
Located in Cheltenham, this company values customer service excellence and offers weekly pay until permanent. The team is supportive, ensuring a collaborative work environment.
