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- Tasks: Enhance service charge processes and improve customer experience in a community-focused role.
- Company: A vibrant housing association in Manchester dedicated to community welfare.
- Benefits: Competitive salary, excellent pension scheme, and a hybrid work model.
- Why this job: Make a real difference in the community while developing your project management skills.
- Qualifications: Strong organisational skills and a customer-centered mindset are essential.
- Other info: Fixed-term, full-time position with early applications encouraged before 15 March 2026.
The predicted salary is between 30000 - 42000 £ per year.
A community-focused housing association in Manchester seeks a Project Officer - Service Charges to enhance customer-facing service charge processes. The role involves:
- Drafting correspondence
- Preparing materials
- Tracking actions for a service charge improvement plan
Ideal candidates will have strong organisational skills and a customer-centered mindset. This fixed-term, full-time position offers a competitive salary and excellent pension scheme. Applications are encouraged early, with closing date on 15 March 2026.
Service Charges Project Officer (9‑Month Contract) — Hybrid in Manchester employer: RE/MAX Commitment
Contact Detail:
RE/MAX Commitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Charges Project Officer (9‑Month Contract) — Hybrid in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those who work with service charges. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common questions related to project management and customer service. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your organisational skills! Bring examples of how you've successfully managed projects or improved processes in the past. This will demonstrate your fit for the Service Charges Project Officer role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Service Charges Project Officer (9‑Month Contract) — Hybrid in Manchester
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Project Officer - Service Charges. We want to see how you can enhance our customer-facing processes!
Showcase Your Organisational Skills: Since this role requires strong organisational skills, be sure to provide examples in your application that demonstrate your ability to manage multiple tasks effectively. We love a well-structured application!
Emphasise Customer-Centric Mindset: As a community-focused housing association, we value candidates who put customers first. Share any relevant experiences that showcase your commitment to improving customer service and satisfaction.
Apply Early Through Our Website: Don’t wait until the last minute! We encourage you to apply early through our website to ensure your application gets the attention it deserves. Remember, the closing date is 15 March 2026!
How to prepare for a job interview at RE/MAX Commitment
✨Know Your Stuff
Before the interview, make sure you understand the ins and outs of service charge processes. Familiarise yourself with common challenges in customer-facing roles within housing associations. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Organisational Skills
Since the role requires strong organisational skills, prepare examples from your past experiences where you've successfully managed projects or tasks. Be ready to discuss how you prioritised actions and tracked progress, as this will highlight your ability to handle the responsibilities of the Project Officer role.
✨Customer-Centric Mindset
Emphasise your customer-focused approach during the interview. Think of specific instances where you've gone above and beyond for customers or clients. This will illustrate your commitment to enhancing service charge processes and improving customer satisfaction.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This shows your enthusiasm for the role and helps you gauge if the company culture aligns with your values. Consider asking about the team's current challenges or how success is measured in this position.