Associate Account Manager in London
Associate Account Manager

Associate Account Manager in London

London Full-Time 30000 - 40000 £ / year (est.) No home office possible
Re-Leased

At a Glance

  • Tasks: Support revenue growth and build strong customer relationships in a dynamic SaaS environment.
  • Company: Join Re-Leased, a leading property management platform revolutionising real estate with AI tools.
  • Benefits: Enjoy comprehensive health insurance, wellness allowances, and flexible working arrangements.
  • Other info: Embrace a people-first culture with opportunities for growth and recognition.
  • Why this job: Kickstart your career in SaaS Account Management and make a real impact on customers.
  • Qualifications: Customer-facing experience and a passion for commercial success are essential.

The predicted salary is between 30000 - 40000 £ per year.

Re-Leased is the property management platform helping property professionals run better real estate businesses. We’re building AI-powered tools that simplify complexity, reduce risk, and help teams thrive in a digital-first world.

Your Role

At Re-Leased, our Account Management team is at the heart of how we grow — not just as a business, but in the value we deliver to our customers every day. As an Associate Account Manager, you’ll be joining a high-performing team and building the skills, relationships, and commercial instincts that define a successful AM career. You’ll work alongside experienced Account Managers and Customer Success Managers, contributing to a dedicated portfolio of accounts across the UK region.

This is a role for someone who is genuinely curious about customers, motivated by commercial outcomes, and ready to grow into ownership. You’ll support upsell and renewal conversations, help customers get more value from the Re-Leased platform, and develop a deep understanding of the property management market. If you’re ambitious, coachable, and want to build a career in SaaS Account Management — this is your launchpad.

Your Responsibilities

  • Support revenue targets by contributing to upsell and renewal conversations across your assigned accounts
  • Contribute to ARR growth, developing your commercial instincts alongside experienced colleagues
  • Provide tailored solutions that align our product suite to each customer’s business needs and goals
  • Collaborate with Account Managers, Customer Success Managers, and Sales to identify growth opportunities and support customers in getting the most from Re-Leased
  • Build strong customer relationships and develop your ability to identify and progress commercial opportunities
  • Maintain accurate client records, including contract updates, renewal timelines, and account activity
  • Facilitate up-skilling and education for customers to maximise their use of the platform
  • Develop your product knowledge and understanding of Re-Leased’s value proposition

Your Experience

  • Experience in a customer-facing or commercial role — this could be in SaaS, real estate, account management, sales, onboarding, or a similar discipline
  • An appetite for commercial impact, with some experience in customer or revenue-related environments
  • Familiarity with CRM software (e.g. Salesforce or HubSpot), or a willingness to develop these skills
  • Strong analytical and problem-solving skills, with the ability to explain complex concepts clearly
  • Excellent communication and stakeholder management skills
  • Coach-ability and a genuine desire to learn — you seek feedback and act on it
  • An interest in the commercial real estate or property management space is a bonus

Why you’ll love working here

  • Taking care of you: Including comprehensive health insurance, access to a premium EAP service and an annual wellness allowance to spend on what helps you feel good - whether that’s towards a gym membership, new running shoes, or mindfulness apps.
  • Support for families: Generous paid parental leave and flexible, family-friendly support designed to help growing families balance work and life with confidence.
  • Recognition for tenure and milestones: We celebrate time, commitment, and contribution with milestone rewards and additional leave as you grow your career with us.
  • Flexible working, built for a global team: With customers and teammates across New Zealand, Australia, the United Kingdom, and North America, we work in a hybrid, remote-friendly way with collaborative offices and the flexibility of a balanced approach to WFH/i-office work.

Our culture is very important to us too, and we strongly believe in living out our core values:

  • People First: One team globally; our people and customers always come first.
  • Find a Way: Like a river, we find a way around all obstacles.
  • Win or Learn: Our journey for improvement never ends; enjoy the ride!
  • Aim High: We dare to set big goals and love the challenge of achieving them against the odds.

Ready to Level Up? Join us and help shape the future of real estate at one of the most exciting SaaS companies born from New Zealand. www.re-leased.com

Associate Account Manager in London employer: Re-Leased

Re-Leased is an exceptional employer that prioritises the well-being and growth of its employees, offering comprehensive health insurance, generous parental leave, and a wellness allowance to support a balanced lifestyle. With a strong emphasis on a people-first culture, flexible working arrangements, and opportunities for professional development, Re-Leased fosters an environment where ambitious individuals can thrive in their careers while contributing to innovative solutions in the property management sector.
Re-Leased

Contact Detail:

Re-Leased Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Associate Account Manager in London

✨Tip Number 1

Network like a pro! Get out there and connect with people in the property management and SaaS space. Attend industry events, join relevant online groups, and don’t be shy about reaching out to potential contacts on LinkedIn. You never know who might help you land that dream job!

✨Tip Number 2

Show off your curiosity! When you get the chance to chat with someone from Re-Leased or during interviews, ask insightful questions about their products and how they help customers. This shows you’re genuinely interested and ready to dive into the role of Associate Account Manager.

✨Tip Number 3

Practice your pitch! Be ready to explain how your past experiences relate to the role. Think about specific examples where you’ve contributed to customer success or driven revenue. This will help you stand out as someone who’s not just looking for a job, but is eager to make an impact.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Re-Leased team and ready to take the next step in your career.

We think you need these skills to ace Associate Account Manager in London

Customer Relationship Management (CRM)
Analytical Skills
Problem-Solving Skills
Communication Skills
Stakeholder Management
Commercial Acumen
Upselling Techniques
Renewal Strategies
Product Knowledge
Collaboration Skills
Adaptability
Coachable Attitude
Interest in Commercial Real Estate

Some tips for your application 🫡

Show Your Curiosity: When writing your application, let your genuine curiosity about customers shine through. We want to see how you can connect with our clients and understand their needs, so share any relevant experiences that highlight this trait.

Tailor Your Application: Make sure to customise your application for the Associate Account Manager role. Highlight your experience in customer-facing roles and how it aligns with what we do at Re-Leased. This shows us you’re serious about joining our team!

Demonstrate Your Commercial Instincts: We love candidates who are motivated by commercial outcomes. In your application, mention any past experiences where you contributed to revenue growth or identified opportunities for upselling. This will help us see your potential impact on our business.

Keep It Professional Yet Personal: While we appreciate professionalism, don’t be afraid to let your personality shine through in your application. We’re looking for someone who fits into our culture, so a touch of authenticity can go a long way. And remember, apply through our website for the best chance!

How to prepare for a job interview at Re-Leased

✨Know Your Stuff

Before the interview, dive deep into Re-Leased's platform and its features. Understand how it helps property professionals and be ready to discuss how you can contribute to upsell and renewal conversations. This shows genuine curiosity about the product and the market.

✨Show Off Your People Skills

As an Associate Account Manager, building strong relationships is key. Prepare examples of how you've successfully managed customer relationships in the past. Highlight your communication skills and how you've navigated complex situations to deliver value.

✨Be Ready to Learn

Demonstrate your coachability by discussing times when you've sought feedback and acted on it. Re-Leased values a growth mindset, so share your eagerness to learn about the SaaS industry and the property management space.

✨Think Commercially

Prepare to discuss your understanding of commercial impact. Think about how you've contributed to revenue growth in previous roles and be ready to share insights on how you can help Re-Leased achieve its revenue targets through tailored solutions for customers.

Associate Account Manager in London
Re-Leased
Location: London

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