At a Glance
- Tasks: Manage accounts, drive growth, and build strong customer relationships in the property management sector.
- Company: Join Re-Leased, a leading SaaS company transforming real estate with AI-powered tools.
- Benefits: Enjoy comprehensive health insurance, wellness allowances, and flexible working arrangements.
- Other info: Embrace a people-first culture with opportunities for mentorship and career growth.
- Why this job: Be at the forefront of innovation in real estate while developing your career in Account Management.
- Qualifications: Experience in SaaS Account Management and strong communication skills are essential.
The predicted salary is between 40000 - 50000 £ per year.
Re-Leased is the property management platform helping property professionals run better real estate businesses. We’re building AI-powered tools that simplify complexity, reduce risk, and help teams thrive in a digital-first world.
Your Role
At Re-Leased, our Account Management team is at the heart of how we grow — not just as a business, but in the value we deliver to our customers every day. As an Account Manager, you’ll own a dedicated portfolio of accounts across the UK region, driving retention and growth through strong customer relationships and sharp commercial judgement. You’ll work closely with Customer Success Managers and Sales, and help mentor Associate Account Managers as they develop. This is a role for someone who is genuinely curious about customers, motivated by commercial outcomes, and comfortable owning outcomes end-to-end. You’ll lead upsell and renewal conversations, help customers get more value from the Re-Leased platform, and bring a deep understanding of the property management market to every conversation. If you’re ambitious, commercially sharp, and want to take the next step in your SaaS Account Management career — this is the role for you.
Your Responsibilities
- Own revenue and retention targets, leading upsell and renewal conversations end-to-end across your portfolio.
- Drive ARR growth across your portfolio, owning forecasting and pipeline accuracy for your accounts.
- Provide tailored solutions that align our product suite to each customer’s business needs and goals.
- Proactively identify and progress growth opportunities, bringing in Customer Success and Sales as needed, and lead customers to get the most from Re-Leased.
- Build and own senior stakeholder relationships, independently identifying and closing commercial opportunities.
- Maintain accurate client records, including contract updates, renewal timelines, and account activity.
- Facilitate up-skilling and education for customers to maximise their use of the platform, and mentor Associate Account Managers within the team.
- Maintain product knowledge and articulate Re-Leased’s value proposition confidently at every level of a customer organisation.
- Lead account planning and quarterly business reviews for key accounts, and independently negotiate contract terms and pricing.
Your Experience
- Experience in a SaaS Account Management or similar quota-carrying commercial role, with a proven track record of hitting renewal and upsell targets.
- Demonstrated commercial impact — evidence of consistently meeting or exceeding revenue, retention, or growth targets.
- Proficient in CRM software (e.g. Salesforce or HubSpot), with strong pipeline and forecasting discipline.
- Strong analytical and problem-solving skills, with the ability to explain complex concepts clearly.
- Excellent communication and senior stakeholder management skills, including experience negotiating commercial terms.
- Coach-ability and a genuine desire to learn — you seek feedback and act on it, and enjoy mentoring more junior colleagues.
- An interest in the commercial real estate or property management space is a bonus.
Why you’ll love working here
- Taking care of you: Including comprehensive health insurance, access to a premium EAP service and an annual wellness allowance to spend on what helps you feel good - whether that’s towards a gym membership, new running shoes, or mindfulness apps.
- Support for families: Generous paid parental leave and flexible, family-friendly support designed to help growing families balance work and life with confidence.
- Recognition for tenure and milestones: We celebrate time, commitment, and contribution with milestone rewards and additional leave as you grow your career with us.
- Flexible working, built for a global team: With customers and teammates across New Zealand, Australia, the United Kingdom, and North America, we work in a hybrid, remote-friendly way with collaborative offices and the flexibility of a balanced approach to WFH/i-office work.
Our culture is very important to us too, and we strongly believe in living out our core values:
- People First: One team globally; our people and customers always come first.
- Find a Way: Like a river, we find a way around all obstacles.
- Win or Learn: Our journey for improvement never ends; enjoy the ride!
- Aim High: We dare to set big goals and love the challenge of achieving them against the odds.
Ready to Level Up? Join us and help shape the future of real estate at one of the most exciting SaaS companies born from New Zealand. www.re-leased.com
Account Manager in London employer: Re-Leased
Re-Leased is an exceptional employer that prioritises a people-first culture, offering comprehensive health benefits, generous parental leave, and recognition for employee milestones. With a vibrant office environment in the UK, employees enjoy flexible working arrangements and opportunities for personal and professional growth, making it a rewarding place to thrive and connect with a dynamic team.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager in London
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Re-Leased.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Re-Leased? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Re-Leased's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Account Manager in London
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Account Manager role at Re-Leased, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Re-Leased
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Re-Leased operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Re-Leased. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Re-Leased.
