At a Glance
- Tasks: Drive innovation by helping property managers adopt AI-powered workflows and enhance their operations.
- Company: Join Re-Leased, a forward-thinking tech company transforming real estate with smart solutions.
- Benefits: Enjoy comprehensive health insurance, wellness allowances, and flexible working arrangements.
- Other info: Work in a dynamic, hybrid environment with opportunities for career growth and development.
- Why this job: Be a key player in shaping the future of property management with cutting-edge technology.
- Qualifications: Experience in business transformation and strong communication skills are essential.
The predicted salary is between 50000 - 65000 £ per year.
Does driving innovation and creating better experiences through technology inspire you?
At Re-Leased, we’re levelling up real estate and helping property professionals thrive in a digital-first world.
Our cloud-based property management platform combines smart automation, AI-driven insights, and deep industry expertise to make everyday work simpler and more rewarding.
We’re here to help property people run better businesses, build stronger communities, and love what they do.
Your Role am: pm is Re-Leased’s new AI-powered platform for commercial property management - a greenfield product reshaping how property managers work.
This is one of the first two hires into the delivery function.
Early US enterprise customers are landing.
You come in before the methodology is finished and help shape it while running live engagements.
What you build here defines what am: pm delivery looks like at scale.
This role owns the enablement experience for customers adopting am: pm.
You work directly with property management teams to design and embed new workflows, replacing existing processes with AI-powered operations.
You are the face of that change.
You command a room, build trust fast, and drive adoption through relationships as much as process - with enough technical grounding to handle product questions live.
The role sits between the implementation consultant and change management lead.
- Your Responsibilities
- Project manage customer enablement end to end - workflows implemented, data ingested, teams live
- Work onsite with property managers to guide them through the transition
- Troubleshoot and resolve adoption challenges during implementation
- Deliver enablement projects on time and to a high standard
- Deliver engaging, practical training for property managers and operational teams
- Tailor content to each customer's specific goals and workflows
- Build and maintain high-quality documentation and playbooks to scale future engagements
- Gather customer feedback and feed insights back to Product and Customer Success
- Build trust and enthusiasm for the platform through hands‑on support
- Communicate change clearly and handle concerns with empathy and confidence
- Act as the primary champion for customer success throughout enablement
- Partner with customer champions and directors to establish an AI centre of excellence within each customer's business
- Help define what good looks like at each stage of implementation; flag gaps and bring improvements back to the team
- Contribute to the partner model design - what a certified delivery partner proves, and what onboarding a partner looks like in practice
- Assist in developing the strategy of the services framework as it scales - the rollout blueprint, AI Co E structure, and delivery model for volume
- Your Experience
- Property or business transformation experience - demonstrated ability in running change in complex organisations.
- Technically grounded with the ability to demo, troubleshoot live in front of a customer, and articulate how the product works at a customer‑facing level
- Hands‑on experience using AI tools, agents, and workflow automation with an AI‑forward mindset
- Has run implementation or change management projects with enterprise or mid‑market clients. Structured thinking and written output matter here alongside presence in the room.
- Proficiency in Microsoft Office, Excel essential; CRM or Saa S platform experience a plus
- Strong communication and presentation skills; can influence and guide stakeholders through significant change
- Strong problem‑solving and analytical thinking; commercially aware
- Significant experience in implementation consulting, Saa S delivery, or business transformation
Benefits
Taking care of you
Including comprehensive health insurance, access to a premium EAP service and an annual wellness allowance to spend on what helps you feel good - whether that’s towards a gym membership, new running shoes, or mindfulness apps.
Support for families
Generous paid parental leave and flexible, family‑friendly support designed to help growing families balance work and life with confidence.
Recognition for tenure and milestones
We celebrate time, commitment, and contribution with milestone rewards and additional leave as you grow your career with us.
Flexible working, built for a global team
With customers and teammates across New Zealand, Australia, the United Kingdom, and North America, we work in a hybrid, remote-friendly way with collaborative offices and the flexibility of a balanced approach to WFH/in‑office work.
#J-18808-Ljbffr
Customer AI Deployment Consultant employer: Re-Leased
Re-Leased is an exceptional employer that prioritises a people-first culture, offering comprehensive health benefits, generous parental leave, and recognition for employee milestones. With a vibrant office environment in the UK, employees enjoy flexible working arrangements and opportunities for personal and professional growth, making it a rewarding place to thrive and connect with a dynamic team.
StudySmarter Expert Advice🤫
We think this is how you could land Customer AI Deployment Consultant
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Re-Leased.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Re-Leased? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Re-Leased's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Customer AI Deployment Consultant
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Customer AI Deployment Consultant role at Re-Leased, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Re-Leased
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Re-Leased operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Re-Leased. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Re-Leased.
