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For Companies At a Glance
- Tasks: Drive innovation in real estate tech and support clients with software solutions.
- Company: Join Re-Leased, a leading SaaS company transforming property management.
- Benefits: Enjoy health insurance, wellness allowances, and flexible working options.
- Why this job: Be a technical champion and make a real impact in the property sector.
- Qualifications: 3+ years in a client-facing tech role; experience with accounting systems preferred.
- Other info: Collaborative culture with opportunities for career growth and global teamwork.
The predicted salary is between 50000 - 65000 £ per year.
Does driving innovation and creating better experiences through technology inspire you? At Re-Leased, we’re levelling up real estate and helping property professionals thrive in a digital-first world. Our cloud-based property management platform combines smart automation, AI-driven insights, and deep industry expertise to make everyday work simpler and more rewarding. We’re here to help property people run better businesses, build stronger communities, and love what they do.
Your Role
We are seeking a Technical Account Manager (TAM) to act as a trusted advisor to prospects and customers throughout the pre-sales and post-sales lifecycle. You will serve as a technical liaison between Sales, Solutions, Product, and Support, providing guidance on platform capabilities, accounting system integrations, and implementation best practices. This role is ideal for someone who thrives at the intersection of technology, real estate, and finance. If you have experience with property management systems and accounting integrations, and enjoy helping clients unlock value from software, we want to hear from you.
Your Responsibilities
- Partner with Sales Executives as the technical expert in customer-facing presentations.
- Deliver product demos tailored to specific client needs, with a focus on accounting and API integrations.
- Provide technical insights on integrations with Microsoft Business Central, Xero, QuickBooks Online, Intuit Enterprise Suite, Sage Intacct, NetSuite, and other future supported accounting platforms.
- Support RFPs, RFIs, and proof-of-concept engagements by clarifying architecture, capabilities, and configurations.
- Lead technical onboarding and platform configuration in collaboration with Implementation Consultants and Project Managers.
- Provide hands-on support during the integration of third-party accounting platforms.
- Troubleshoot technical and integration issues, working cross-functionally with Product and Engineering as needed.
- Act as a technical champion and escalation point during critical post-sale phases.
- Maintain strong, long-term relationships with key accounts to ensure successful adoption and satisfaction.
- Collaborate with Customer Success Managers to deliver a seamless client experience post-implementation.
- Provide internal teams with feedback from the field to help shape product direction and feature prioritization.
- Assist in developing technical documentation, onboarding materials, and solution guides.
Your Experience
- 3+ years in a Technical Account Manager, Solutions Engineer, Implementation Consultant, or similar client-facing role at a SaaS company.
- Familiarity with accounting systems such as NetSuite, QuickBooks Online, Sage Intacct, Microsoft Business Central, and Xero — particularly around integrations and workflows.
- Experience working with real estate property management software or clients is highly desirable.
- Understanding of APIs, data mapping, webhooks, and common integration protocols (REST, JSON, etc.).
- Strong communication skills with the ability to explain complex technical concepts to non-technical stakeholders.
- Customer-focused mindset with excellent troubleshooting and problem-solving skills.
- Self-starter with the ability to manage multiple projects and priorities in a fast-paced environment.
Our Culture
- People First: One team globally; our people and customers always come first.
- Find a Way: Like a river, we find a way around all obstacles.
- Win or Learn: Our journey for improvement never ends; enjoy the ride!
- Aim High: We dare to set big goals and love the challenge of achieving them against the odds.
Why you’ll love working here!
- Taking care of you: Including comprehensive health insurance, access to a premium EAP service and an annual wellness allowance to spend on what helps you feel good - whether that’s towards a gym membership, new running shoes, or mindfulness apps.
- Support for families: Generous paid parental leave and flexible, family-friendly support designed to help growing families balance work and life with confidence.
- Recognition for tenure and milestones: We celebrate time, commitment, and contribution with milestone rewards and additional leave as you grow your career with us.
- Flexible working, built for a global team: With customers and teammates across New Zealand, Australia, the United Kingdom, and North America, we work in a hybrid, remote-friendly way with collaborative offices and the flexibility of a balanced approach to WFH/in-office work.
Ready to Level Up? Join us and help shape the future of real estate at one of the most exciting SaaS companies born from New Zealand. Interested in building your career at Re-Leased? Get future opportunities sent straight to your email.
Technical Account Manager - EMEA London employer: Re-Leased Software Company Ltd
Contact Detail:
Re-Leased Software Company Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Account Manager - EMEA London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Nail that elevator pitch! You want to be able to introduce yourself and your skills in a way that grabs attention. Keep it concise and focus on what makes you a great fit for roles like Technical Account Manager. Practice makes perfect!
✨Tip Number 3
Showcase your expertise! When you get the chance to chat with potential employers, highlight your experience with property management systems and accounting integrations. Share specific examples of how you've helped clients unlock value from software.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from passionate candidates. It shows initiative and gives us a chance to see your enthusiasm for joining our team at Re-Leased. Don’t miss out!
We think you need these skills to ace Technical Account Manager - EMEA London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Technical Account Manager role. Highlight your experience with property management systems and accounting integrations, as this will show us you understand what we're looking for.
Showcase Your Technical Skills: We want to see your technical prowess! Include specific examples of how you've worked with APIs, data mapping, and integration protocols in your previous roles. This will help us see how you can contribute to our team.
Communicate Clearly: Remember, we value strong communication skills. When writing your application, aim to explain complex concepts simply. This will demonstrate your ability to connect with both technical and non-technical stakeholders.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can't wait to hear from you!
How to prepare for a job interview at Re-Leased Software Company Ltd
✨Know Your Tech Inside Out
Make sure you’re well-versed in the technical aspects of property management systems and accounting integrations. Brush up on your knowledge of platforms like Microsoft Business Central, Xero, and QuickBooks Online, as you'll need to demonstrate your expertise during the interview.
✨Tailor Your Demos
Prepare to showcase how you would deliver product demos that are specifically tailored to client needs. Think about how you can highlight the unique features of the platform that align with the challenges faced by potential customers in the real estate sector.
✨Communicate Clearly
Practice explaining complex technical concepts in simple terms. You’ll likely encounter non-technical stakeholders, so being able to break down intricate details will show your ability to bridge the gap between tech and business.
✨Showcase Your Problem-Solving Skills
Be ready to discuss past experiences where you’ve successfully troubleshot technical issues or managed multiple projects. Highlighting your customer-focused mindset and problem-solving abilities will resonate well with the interviewers.