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For Companies At a Glance
- Tasks: Train and onboard new customers in commercial real estate on our software platform.
- Company: Re-Leased is revolutionising commercial property management with innovative cloud-based solutions.
- Benefits: Enjoy remote work flexibility, a supportive culture, and opportunities for career growth.
- Why this job: Join a dynamic team focused on customer success and innovation in a growing global business.
- Qualifications: 2+ years in PropTech or customer-facing roles; strong communication skills and SaaS experience required.
- Other info: Be part of an award-winning team that values diversity and encourages new ideas.
The predicted salary is between 28800 - 48000 £ per year.
Overview
Does driving innovation and enriching our human experience through technology make you tick? At Re-Leased our vision is to shape the future of Commercial Real Estate and drive better outcomes for people, property and planet.
Our cloud-based commercial property management software is designed to specifically meet the needs of commercial property owners and property managers and make Commercial Real Estate simple and seamless for all parties.
Join Re-Leased and make a difference in the commercial real estate industry!
Are you passionate about leading large-scale technology projects? Do you have deep experience in enterprise software implementation within commercial real estate and client accounting? Do you thrive on solving complex challenges and building trusted partnerships with enterprise clients?
If yes, then you might be the perfect fit for our Enterprise Implementation Consultant role!
Your Role
As an Enterprise Implementation Consultant, you’ll lead our largest and most strategic customer onboardings, ensuring enterprise clients realise the full value of Re-Leased. You will:
- Own the end-to-end delivery of complex enterprise implementations, balancing multiple stakeholders and timelines
- Act as the primary liaison between client leadership, project sponsors, and internal teams
- Design, manage, and execute project plans, including scope definition, milestones, and risk management
- Lead customer workshops to map business processes and configure solutions to enterprise needs
- Oversee and guide data migration activities, ensuring data integrity and compliance
- Provide training and change management support to client teams, ensuring successful adoption
- Influence internal product roadmaps by surfacing enterprise requirements and industry insights
- Partner with Sales and Customer teams to ensure smooth handovers and long-term customer value
What you’ll bring
- Proven experience leading enterprise-level software implementations (preferably in commercial real estate, property management, or client accounting)
- Deep knowledge of accounting systems (e.g., Sage, Microsoft Dynamics, QuickBooks, Xero) and data migration best practices
- Exceptional communication and stakeholder management skills, able to engage both executive and operational teams
- Strong Microsoft Excel skills and familiarity with project tools
- Experience delivering process redesign and change management at scale
- Ability to thrive in a fast-paced, global SaaS environment
Our culture
is very important to us too, and we strongly believe in living out our core values:
- People First: One team globally; our people and customers always come first.
- Find a Way: Like a river, we find a way around all obstacles
- Win or Learn: Our journey for improvement never ends; enjoy the ride!
- Aim High: We dare to set big goals and love the challenge of achieving them against the odds.
Why Join Re-Leased?
This is an exciting opportunity to join a growing global business where we encourage thought diversity and driving new ideas. In exchange, we can offer a genuine opportunity to join a fast paced, successful global story and the chance to become part of an award winning team and grow your own career with us. Remote work flexibility from anywhere in the UK or join our London office!
To express an interest
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To help us ensure alignment as we move forward in the process, could you please share your current salary expectations for this role? This will assist us in making sure there’s a good fit from both sides. Which following band fits your expectations most (GBP): 30-40k, 40-50k, 50k-60k Please feel free to include any context that might be helpful when sharing this information. *
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Customer Enablement Consultant (Pre-sales, Onboarding & Training) employer: Re-Leased Software Company Ltd
Contact Detail:
Re-Leased Software Company Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Enablement Consultant (Pre-sales, Onboarding & Training)
✨Tip Number 1
Familiarise yourself with the commercial real estate landscape and PropTech trends. Understanding the industry will not only help you during interviews but also enable you to engage more effectively with potential customers.
✨Tip Number 2
Practice delivering training sessions, both live and virtual. You can do this by creating mock training sessions for friends or family, which will help you refine your presentation skills and adapt your content for different audiences.
✨Tip Number 3
Network with professionals in the PropTech and commercial real estate sectors. Attend relevant webinars, workshops, or local meetups to build connections that could lead to referrals or insights about the role.
✨Tip Number 4
Showcase your customer success mindset during interviews. Prepare examples of how you've previously helped clients achieve their goals, as this aligns perfectly with the values of Re-Leased and demonstrates your fit for the role.
We think you need these skills to ace Customer Enablement Consultant (Pre-sales, Onboarding & Training)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in PropTech, training, and onboarding. Emphasise any previous roles where you managed customer relationships or delivered training sessions.
Craft a Compelling Cover Letter: In your cover letter, express your passion for customer success and how it aligns with Re-Leased's vision. Mention specific examples of how you've successfully onboarded clients or delivered training in the past.
Showcase Communication Skills: Since strong communication skills are essential for this role, consider including a brief section in your application that demonstrates your ability to explain complex concepts clearly. This could be a short example or a summary of a training session you've conducted.
Highlight Cultural Fit: Re-Leased values a people-first culture. In your application, mention how you embody their core values, such as 'Find a Way' or 'Aim High', and provide examples of how you've applied these principles in your work.
How to prepare for a job interview at Re-Leased Software Company Ltd
✨Understand the Company and Its Vision
Before your interview, take some time to research Re-Leased and its mission in the commercial real estate sector. Familiarise yourself with their cloud-based software and how it benefits property owners and managers. This will help you align your answers with their goals and demonstrate your genuine interest in the company.
✨Showcase Your Training Experience
Since the role involves delivering tailored training, be prepared to discuss your previous experience in training or onboarding. Share specific examples of how you've adapted training content for different audiences and the impact it had on their learning experience. Highlight any tools or methodologies you used to enhance engagement.
✨Demonstrate Customer-Centric Mindset
Re-Leased values a customer-first approach, so be ready to illustrate how you've built strong relationships with clients in the past. Discuss how you’ve managed onboarding processes and ensured successful platform adoption, focusing on your ability to understand customer needs and deliver solutions that meet their objectives.
✨Prepare for Technical Questions
Given the technical nature of the role, brush up on your knowledge of PropTech and SaaS platforms. Be prepared to answer questions about software configurations and how they relate to business processes. If possible, bring examples of how you've successfully navigated technical challenges in previous roles.
