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For Companies At a Glance
- Tasks: Guide new customers through onboarding and training for our innovative platform.
- Company: Join Re-Leased, a dynamic global business with a people-first culture.
- Benefits: Remote work flexibility, career growth opportunities, and a supportive team environment.
- Why this job: Make a real impact by helping clients succeed with cutting-edge technology.
- Qualifications: 2+ years in training or onboarding roles, ideally in SaaS or PropTech.
- Other info: Be part of an award-winning team that values diversity and innovation.
The predicted salary is between 36000 - 60000 £ per year.
London
Your Role
Youll be the face of Re-Leased for new customers guiding them from initial onboarding through to confident daily use of the platform. Youll also partner closely with our Sales team to demonstrate the value of our software to prospective clients. Every week will look different, but youll focus on four key areas:
Training & Education
- Deliver engaging, jargon-free training to end users and execs virtually or in-person
- Design and adapt training content for different roles (e.g. property managers, finance teams)
- Create clear, practical guides, videos, and self-paced content that scales
- Collect feedback and evolve our learning approach
Customer Onboarding
- Run smooth onboarding projects from kick-off to handover
- Understand each customers business and tailor their setup for long-term success
- Troubleshoot early-stage challenges and act as a trusted advisor
- Coordinate with internal teams (Product, Support, Success) to keep onboarding on track
Solution Design
- Translate customer needs into practical system configurations
- Work with our product experts to find the best-fit workflows and features
- Redefine customer processes to align with product features
- Partner with the Sales team to deliver compelling, consultative product demos
- Help prospective customers visualise how Re-Leased fits into their business
- Provide technical guidance during the sales process
Youll thrive in this role if youre:
- A confident communicator who can simplify the complex
- Consultative in style you ask smart questions and love solving problems
- Organised and calm under pressure, especially when juggling multiple projects
- Naturally curious about technology and how people use it
- Energised by interacting with people online, on-site, and across cultures
- Comfortable presenting to both technical users and C-level stakeholders
Your experience
- 2+ years in a training, onboarding, implementation, presales, or enablement role (ideally SaaS)
- Background in PropTech or commercial real estate (property ops, accounting, etc.)
- Track record of delivering both virtual and live training sessions
- Experience managing customer-facing projects
- Skilled at giving product demos and guiding customers through solutions
- Familiar with tools like Salesforce, MS Teams, and project tracking platforms
Our culture
Our culture is very important to us too, and we strongly believe in living out our core values:
- People First: One team globally; our people and customers always come first.
- Find a Way: Like a river, we find a way around all obstacles
- Win or Learn: Our journey for improvement never ends; enjoy the ride!
- Aim High: We dare to set big goals and love the challenge of achieving them against the odds.
Why Join Re-Leased?
This is an exciting opportunity to join a growing global business where we encourage thought diversity and driving new ideas. In exchange, we can offer a genuine opportunity to join a fast paced, successful global story and the chance to become part of an award winning team and grow your own career with us. Remote work flexibility from anywhere in the UK or join our London office!
To express an interest please submit your details and tell us your story!
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Customer Enablement Consultant (Pre-sales, Onboarding & Training) employer: Re-Leased Software Company Ltd
Contact Detail:
Re-Leased Software Company Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Enablement Consultant (Pre-sales, Onboarding & Training)
✨Tip Number 1
Get to know the company inside out! Research Re-Leased, understand their values, and be ready to chat about how you can contribute. This shows you're genuinely interested and helps you stand out in interviews.
✨Tip Number 2
Practice your presentation skills! Since you'll be delivering training and demos, being comfortable speaking to different audiences is key. Try rehearsing with friends or in front of a mirror to boost your confidence.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn, join relevant groups, and attend industry events. This can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at Re-Leased!
We think you need these skills to ace Customer Enablement Consultant (Pre-sales, Onboarding & Training)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in training, onboarding, and customer enablement. We want to see how your skills align with our needs, so don’t be shy about showcasing your relevant achievements!
Show Off Your Communication Skills: As a Customer Enablement Consultant, you'll need to communicate complex ideas simply. Use your application to demonstrate your ability to convey information clearly and effectively. Think of it as your first chance to impress us with your consultative style!
Highlight Your Tech Savvy: We love candidates who are curious about technology! Mention any tools or platforms you’ve used, especially if they relate to SaaS or PropTech. This will show us that you’re ready to dive into our software and help customers get the most out of it.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to keep track of your details and ensure you’re considered for this exciting opportunity. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Re-Leased Software Company Ltd
✨Know the Product Inside Out
Before your interview, make sure you understand Re-Leased's platform thoroughly. Familiarise yourself with its features and how it benefits different roles like property managers and finance teams. This will help you demonstrate your consultative approach and show that you can translate customer needs into practical solutions.
✨Prepare Engaging Training Scenarios
Think of specific examples where you've delivered training or onboarding sessions in the past. Be ready to discuss how you made complex topics accessible and engaging for different audiences. This will highlight your communication skills and ability to adapt content for various roles.
✨Showcase Your Problem-Solving Skills
Be prepared to discuss challenges you've faced in previous roles and how you overcame them. This could involve troubleshooting during onboarding or adapting training materials based on feedback. Highlighting your problem-solving abilities will resonate well with their 'Find a Way' value.
✨Ask Smart Questions
During the interview, don’t hesitate to ask insightful questions about the company culture, team dynamics, and how they measure success in this role. This shows your genuine interest in the position and aligns with their value of being consultative and curious.
