At a Glance
- Tasks: Support revenue growth by managing customer accounts and upselling solutions.
- Company: Join Re-Leased, a leading property management platform revolutionising real estate.
- Benefits: Comprehensive health insurance, wellness allowance, and flexible working options.
- Other info: Embrace a people-first culture with opportunities for growth and learning.
- Why this job: Kickstart your career in SaaS Account Management with a dynamic team.
- Qualifications: Customer-facing experience and a passion for commercial impact.
The predicted salary is between 30000 - 40000 £ per year.
Re-Leased is the property management platform helping property professionals run better real‑estate businesses. We’re building AI‑powered tools that simplify complexity, reduce risk, and help teams thrive in a digital‑first world.
Your Role
At Re‑Leased, our Account Management team is at the heart of how we grow — not just as a business, but in the value we deliver to our customers every day. As an Associate Account Manager, you’ll join a high‑performing team and build the skills, relationships, and commercial instincts that define a successful AM career. You’ll work alongside experienced Account Managers and Customer Success Managers, contributing to a dedicated portfolio of accounts across the UK region. This is a role for someone who is genuinely curious about customers, motivated by commercial outcomes, and ready to grow into ownership. You’ll support upsell and renewal conversations, help customers get more value from the Re‑Leased platform, and develop a deep understanding of the property management market. If you’re ambitious, coachable, and want to build a career in SaaS Account Management — this is your launchpad.
Your Responsibilities
- Support revenue targets by contributing to upsell and renewal conversations across your assigned accounts
- Contribute to ARR growth, developing your commercial instincts alongside experienced colleagues
- Provide tailored solutions that align our product suite to each customer’s business needs and goals
- Collaborate with Account Managers, Customer Success Managers, and Sales to identify growth opportunities and support customers in getting the most from Re‑Leased
- Build strong customer relationships and develop your ability to identify and progress commercial opportunities
- Maintain accurate client records, including contract updates, renewal timelines, and account activity
- Facilitate up‑skilling and education for customers to maximise their use of the platform
- Develop your product knowledge and understanding of Re‑Leased’s value proposition
Your Experience
- Experience in a customer‑facing or commercial role — this could be in SaaS, real estate, account management, sales, onboarding, or a similar discipline
- An appetite for commercial impact, with some experience in customer or revenue‑related environments
- Familiarity with CRM software (e.g. Salesforce or HubSpot), or a willingness to develop these skills
- Strong analytical and problem‑solving skills, with the ability to explain complex concepts clearly
- Excellent communication and stakeholder management skills
- Co‑ability and a genuine desire to learn — you seek feedback and act on it
- An interest in the commercial real‑estate or property management space is a bonus
Why you’ll love working here
- Taking care of you: Including comprehensive health insurance, access to a premium EAP service and an annual wellness allowance to spend on what helps you feel good — whether that’s towards a gym membership, new running shoes, or mindfulness apps.
- Support for families: Generous paid parental leave and flexible, family‑friendly support designed to help growing families balance work and life with confidence.
- Recognition for tenure and milestones: We celebrate time, commitment, and contribution with milestone rewards and additional leave as you grow your career with us.
- Flexible working, built for a global team: With customers and teammates across New Zealand, Australia, the United Kingdom, and North America, we work in a hybrid, remote‑friendly way with collaborative offices and the flexibility of a balanced approach to WFH/i‑office work.
Our culture
- People First: One team globally; our people and customers always come first.
- Find a Way: Like a river, we find a way around all obstacles.
- Win or Learn: Our journey for improvement never ends; enjoy the ride!
- Aim High: We dare to set big goals and love the challenge of achieving them against the odds.
Ready to Level Up? Join us and help shape the future of real estate at one of the most exciting SaaS companies born from New Zealand.
Associate Account Manager London employer: Re-Leased Software Company Ltd
Re-Leased is an exceptional employer that prioritises the well-being and growth of its employees, offering comprehensive health insurance, generous parental leave, and a wellness allowance to support a balanced lifestyle. With a strong focus on a people-first culture, flexible working arrangements, and opportunities for professional development, Re-Leased empowers its team members to thrive in their careers while making a meaningful impact in the real estate sector.
Contact Details:
Re-Leased Software Company Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Associate Account Manager London
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Re-Leased Software Company Ltd.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Re-Leased Software Company Ltd? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Re-Leased Software Company Ltd's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Associate Account Manager London
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Associate Account Manager London role at Re-Leased Software Company Ltd, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Re-Leased Software Company Ltd
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Re-Leased Software Company Ltd operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Re-Leased Software Company Ltd. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Re-Leased Software Company Ltd.
