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- Tasks: Handle customer calls, manage accounts, and provide admin support in a dynamic engineering environment.
- Company: Established engineering company with a supportive team culture.
- Benefits: Salary up to £28,000, pension, flexible hours, and 21 days holiday plus bank holidays.
- Why this job: Join a growing team and develop your skills in a friendly, professional setting.
- Qualifications: Confident phone manner, basic IT skills, and strong communication abilities.
- Other info: Access to transport required; great opportunity for career growth.
The predicted salary is between 21600 - 33600 £ per year.
A genuine, exciting position for an all rounder. Our client, a well established engineering company based in Tewkesbury, has an exciting new opportunity for a Customer Service Administrator to join their team on a full time permanent basis due to business growth. Due to the location, access to your own transport will be required.
The successful Customer Service Administrator should have:
- A confident and professional telephone manner
- A willingness to learn and develop within the business
- Good basic IT skills including email and data entry
- Strong communication and organisation skills
- A proactive and positive attitude
In this role, the Customer Service Administrator will be responsible for:
- Handling inbound and outbound calls and emails from customers and suppliers
- Managing customer accounts and building strong working relationships
- Processing purchase orders accurately and efficiently
- Providing general administrative support to the wider team
- Updating internal systems and maintaining records
Our client is offering the successful Customer Service Administrator a salary in the region of up to £28,000 plus benefits including pension, onsite parking, flexible working hours between 9am - 5pm Monday to Friday, and 21 days holiday plus bank holidays increasing after two years' service.
If you are a confident individual looking to learn and grow within a supportive engineering environment, apply now to chat through the opportunity further and be considered for this role.
Don’t delay in applying for this amazing opportunity, we want to hear from you!
CUSTOMER SERVICE ADMINISTRATOR in Tewkesbury employer: RE Group
Contact Detail:
RE Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CUSTOMER SERVICE ADMINISTRATOR in Tewkesbury
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values and recent projects can help you connect with the interviewer and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your phone manner! Since this role involves handling calls, try rehearsing common customer service scenarios with a friend. This will help you sound confident and professional when it counts.
✨Tip Number 3
Prepare some questions to ask during the interview. This shows you're engaged and eager to learn more about the company and the role. Plus, it gives you a chance to assess if it's the right fit for you.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can leave a lasting impression and keep you on their radar as they make their decision.
We think you need these skills to ace CUSTOMER SERVICE ADMINISTRATOR in Tewkesbury
Some tips for your application 🫡
Show Off Your Communication Skills: Since the role involves handling calls and emails, make sure your application reflects your strong communication skills. Use clear and concise language, and don’t forget to showcase your professional telephone manner in your cover letter!
Highlight Your IT Skills: We’re looking for someone with good basic IT skills, so be sure to mention any relevant experience you have with email and data entry. If you've used specific software or systems, give us the details to help us see how you fit the bill!
Demonstrate Your Proactive Attitude: In your application, let us know about times when you’ve taken initiative or gone above and beyond in previous roles. We love a positive attitude, so share examples that show you’re ready to learn and grow with us!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at RE Group
✨Know the Company
Before your interview, take some time to research the engineering company. Understand their values, products, and recent developments. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Show Off Your Communication Skills
Since strong communication is key for a Customer Service Administrator, practice articulating your thoughts clearly. Prepare examples of how you've successfully handled customer interactions in the past, showcasing your confident and professional telephone manner.
✨Demonstrate Your IT Skills
Brush up on your basic IT skills, especially around email and data entry. Be ready to discuss any relevant software you've used before, and if possible, bring examples of how you've efficiently processed information or managed records in previous roles.
✨Exude Positivity and Proactivity
During the interview, let your proactive and positive attitude shine through. Share instances where you've taken initiative or solved problems creatively. This will resonate well with the employer looking for someone who can grow within their supportive environment.
