Junior Account Manager / Account Manager in Reading

Junior Account Manager

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Reading (Hybrid)

30,000 plus 25% commission (quarterly)

Re-Culture are proud to partner with a fast growing PE-backed learning technology business who have a global footprint, and an excellent collaborative culture.

They are scaling quickly, and now they’re hiring a Junior Account Manager to join their Learning team in Reading. This is a role that sits somewhere between customer success and account management, so is ideal for someone with commercial experience who enjoys building relationships and driving customer value.

About the Role

· Manage and nurture customer relationships, acting as a trusted partner to help clients get real value from our learning solutions.

· Support the customer journey end-to-end, ensuring smooth onboarding, engagement, and ongoing adoption.

· Identify commercial opportunities, renewals, and upsells.

· Work closely with sales, content, and customer support teams to deliver an excellent customer experience.

· Use HubSpot to track activity, customer interactions, and pipelines.

· Collaborate with marketing on campaigns, customer communications, and engagement initiatives.

· Be hands-on and adaptable, this is a growing business where teamwork matters.

· Participate in regular meetings with senior leadership, including mentorship sessions with the CEO.

About You

· 2–3 years of commercial experience.

· Experience in account management, customer success, or a hybrid role.

· SaaS experience is highly beneficial.

· Comfortable with technology and CRM systems (HubSpot experience preferred).

· Strong communicator who can build rapport with global teams and customers.

· Proactive, organised, and willing to “get stuck in” to support colleagues.

· Understands how to be customer-centric and commercially minded. xiskglj

· Cultural fit is important, you’ll thrive in a supportive, collaborative, and ambitious environment.

Company Benefits

· 25% commission, paid quarterly

· 25 days annual leave

· Medical insurance

· Life insurance

· Shadow equity for all employees (PE-backed growth)

· Structured career progression

· Hands-on mentorship from senior leadership, including the CEO

· Collaborative, supportive culture with global exposure

· Hybrid working: office attendance in Reading 2x per week