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- Tasks: Manage and enhance key client relationships in a collaborative legal environment.
- Company: Leading UK law firm known for its strong client focus and supportive culture.
- Benefits: Competitive salary, performance bonuses, hybrid working, and professional growth opportunities.
- Why this job: Make a real impact on strategic client relationships and drive innovative initiatives.
- Qualifications: 5+ years in client development within legal services, strong communication and organisational skills.
- Other info: Join a dynamic team with excellent career advancement potential.
The predicted salary is between 52000 - 78000 £ per year.
A leading UK law firm with a long-established reputation across insurance, litigation, and the public sector is seeking an experienced Client Development Manager to help manage and protect valuable insurance-focused client relationships.
About the role
- This is a senior position that is predominantly internal-facing, working closely with senior CRPs and the wider Business Development and Marketing team.
- You will be responsible for driving structure, discipline, and momentum across a portfolio of high-value Generator clients, ensuring account plans are robust and Partners are well supported to deliver an excellent client experience.
- Own and drive strategic account planning for Generator clients, working closely with CRPs.
- Coaching and supporting Partners to adopt best-practice client relationships.
- Become the central point of coordination for bids, tenders, pitches, and presentations for Generator clients.
- Use market intelligence and client insights to enhance interactions with clients.
- Correctly utilise the CRM for accurate reporting.
- Design and deliver value-added client initiatives alongside Partners and Marketing.
- Build and maintain relationships with key external introducers.
- Create quarterly and annual reports for senior leadership teams.
- Share learnings and best practices across client teams to help improve future client development activities.
About You
- We are looking for an experienced client development professional who is comfortable operating at Partner level and enjoys influencing without formal authority.
- You will ideally have a minimum of 5 years’ experience in business development or client relationship management within a law firm or legal professional services environment.
- Experience managing strategic or key client programmes is essential.
- A strong understanding of insurance clients is highly desirable, but not essential if you have a strong legal background.
- Confidence working with senior stakeholders and challenging constructively where needed.
- Excellent organisational, project management, and analytical skills.
- Strong written and verbal communication skills.
- A proactive, structured, and resilient approach.
- Experience using CRM systems (system-agnostic; training provided).
- Please note: sales-focused backgrounds will not be considered.
Based in Liverpool, with a hybrid working model, typically 2 days per week in the Liverpool office (Tuesday is a key team day) and flexibility to work from home the remaining days. Occasional travel to other offices or client sites may be required.
If you are an experienced legal client development professional looking for a strategic, non-sales role where you can make a real difference to key client relationships, we would love to hear from you.
Client Development Manager in Liverpool employer: Re-Culture Agency
Contact Detail:
Re-Culture Agency Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Development Manager in Liverpool
✨Tip Number 1
Network like a pro! Get out there and connect with people in the legal sector. Attend industry events, join relevant LinkedIn groups, and don’t be shy about reaching out to potential contacts. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research the firm’s culture and values, especially their approach to client relationships. Be ready to discuss how your experience aligns with their needs, particularly in managing strategic client programmes.
✨Tip Number 3
Showcase your skills! Bring along examples of your past successes in client development. Whether it’s a presentation or a report, having tangible evidence of your achievements can really set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that Client Development Manager role. Plus, it shows you’re serious about joining our team and makes it easier for us to find your application.
We think you need these skills to ace Client Development Manager in Liverpool
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Client Development Manager role. Highlight your experience in business development and client relationship management, especially within legal services. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've successfully managed client relationships and driven strategic initiatives in the past. We love a good story!
Showcase Your Communication Skills: Since strong written communication is key for this role, make sure your application is clear and concise. Avoid jargon and keep it professional yet personable. We appreciate a friendly tone that reflects your personality!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our culture and values!
How to prepare for a job interview at Re-Culture Agency
✨Know Your Clients
Before the interview, dive deep into understanding the firm's key clients, especially in the insurance sector. Familiarise yourself with their needs and how the firm has historically supported them. This will show your genuine interest and readiness to contribute to client relationships.
✨Showcase Your Strategic Thinking
Prepare examples of how you've successfully managed strategic client programmes in the past. Be ready to discuss specific account plans you've developed and how they led to improved client experiences. This will demonstrate your ability to drive structure and discipline in client management.
✨Communicate Effectively
Since this role involves working closely with senior stakeholders, practice articulating your thoughts clearly and confidently. Use concise language and be prepared to challenge ideas constructively. This will highlight your strong communication skills and your comfort at Partner level.
✨Familiarise Yourself with CRM Systems
Even if you haven't used the specific CRM system before, brush up on your general CRM knowledge. Be ready to discuss how you've used CRM tools in previous roles for accurate reporting and client insights. This will show that you're proactive and can adapt quickly to new systems.