Head of 24/7 Technical Support Operations in City of London

Head of 24/7 Technical Support Operations in City of London

City of London Full-Time On-site
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Re-Connect-IT-I-Sverige-Ab is seeking an Operations Manager to lead a senior team delivering 24/7 support. You will ensure SLA adherence, coach senior leads, and drive KPI-based performance across the Services department.

The role focuses on technical support, staff training, and supplier accreditation, with on-call duties and escalation responsibilities to senior leadership. Collaboration with cross-functional teams is essential.

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Head of 24/7 Technical Support Operations in City of London employer: Re Connect It i Sverige AB

Re Connect It i Sverige AB offers a dynamic work environment for individuals early in their sales careers, emphasizing coaching and resilience. The company fosters a culture of collaboration, where employees can engage with decision-makers and contribute to meaningful projects. Opportunities for professional growth are supported through feedback and training, making it an attractive place for ambitious professionals.

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Contact Details:

Re Connect It i Sverige AB Recruitment Team