At a Glance
- Tasks: Transform insurance claims technology and deliver innovative solutions with a dedicated team.
- Company: Join RDT, the British Claims Awards 2026 Claims Software Provider of the Year.
- Benefits: Enjoy 25 days holiday, private health cover, and a collaborative work environment.
- Other info: Explore AI and automation to enhance customer experiences in insurance.
- Why this job: Make a real impact on the future of insurance with cutting-edge technology.
- Qualifications: 3-5 years as a Product Owner, ideally in B2B software or insurance.
The predicted salary is between 63000 - 77000 £ per year.
Position Overview
Join the British Claims Awards 2026 Claims Software Provider of the Year At RDT, we're transforming the future of insurance claims technology. Following our success at the
British Claims Awards 2026 , we're looking for an experienced
Claims Product Owner to join our Product team and help us deliver the next generation of our claims platform.
Working directly with a dedicated Claims engineering team, you'll take product direction and customer problems and turn them into clear, valuable and deliverable solutions.
This is a hands-on Product Owner role for someone who enjoys being close to both customers and engineering
— understanding how insurance teams actually work, getting beneath the problem we're trying to solve, and making sure the team has the clarity it needs to build the right thing.
Key Responsibilities
You'll work closely with Product Management, Engineering, UX and Delivery, owning the translation of product priorities into successful delivery.
- Own and prioritise the Claims team backlog, ensuring it remains aligned to product priorities and customer outcomes.
- Turn product initiatives and customer problems into well-defined epics, user stories and acceptance criteria.
- Lead backlog refinement and work closely with Engineering to ensure requirements are understood and ready for development.
- Make day-to-day product decisions that keep delivery moving while protecting the intended customer and business outcomes.
- Work directly with insurers and claims users to understand their processes, pain points and needs.
- Participate in customer discovery, validation and feedback sessions alongside Product Management and UX.
- Collaborate with UX to ensure we're delivering intuitive, accessible experiences that work for real claims users.
- Support sprint planning and be an active part of the team\'s delivery cadence.
- Review and accept completed work against agreed outcomes and acceptance criteria.
- Use customer feedback, data and product insight to identify where we can continuously improve the Claims experience.
That retains the strong customer-champion element of the original PO role , while bringing its sprint planning, refinement and day-to-day decision-making responsibilities much more firmly into the delivery space.
Essential
- Technical Skills & Requirements
- 3–5 years' experience as a Product Owner, ideally within B2B software or technology.
- Experience working within the insurance industry is essential.
- Strong understanding of insurance products, processes and customer journeys.
- Proven experience working closely with software engineering teams to deliver complex digital products.
- Strong experience of backlog management, refinement, user stories and acceptance criteria.
- MVP thinking
- Balancing customer value with technical feasibility and business goals
- A UX-first approach
Desirable
- Experience within insurance claims, either operationally or through building claims technology.
- Experience working with insurers, MGAs, TPAs or claims service providers.
- Knowledge of claims journeys and workflows, from FNOL through to settlement.
- Experience with Azure Dev Ops or similar product delivery tools.
- Experience using customer research, user testing and feedback to shape product decisions.
- Help us rethink insurance with AI
AI and automation are increasingly important to the future of our products.
You'll have the opportunity to explore how
AI, automation and intelligent workflows can remove friction from insurance processes, support better decision-making and create better experiences for claims teams and their customers.
You don't need to be an AI expert.
We're looking for someone who's curious about what's possible, understands the importance of responsible use in insurance, and wants to help turn emerging technology into genuinely useful product experiences.
- Competency Requirements
- Ability to take complex customer or business problems and translate them into clear, deliverable requirements.
- Strong analytical and problem-solving skills, with the confidence to make decisions and manage trade-offs.
- Excellent communication and stakeholder management skills.
- Experience working in Agile product development environments.
Benefits & Opportunities
- 25 days holiday plus Public Holidays
- Company pension
- Private health cover
- Free parking at the office
- Electric car salary sacrifice scheme
- Company social events
- Company Overview
We've been building technology for the UK insurance industry for more than 30 years, with a history of challenging established ways of doing things and introducing new technology into the market.
You'll be joining at an exciting point in that journey
- British Claims Awards 2026 – Claims Software Provider of the Year
- Work on technology used by UK insurers to manage real-world claims.
- Help shape the next generation of RDT's Claims platform.
- Work directly with customers rather than being several layers removed from them.
- Join a collaborative Product, UX, Engineering and Delivery environment.
- Explore practical applications of AI and automation within insurance.
- Have genuine ownership and influence over what gets delivered.
- #J-18808-Ljbffr
Product Owner in West Malling employer: RDT Limited
RDT Limited is an exceptional employer for aspiring software engineers, offering a fully funded degree apprenticeship that allows you to earn while you learn in the vibrant setting of Kings Hill, Kent. With a strong emphasis on mentorship, structured career development, and a collaborative culture, you'll have the opportunity to work on innovative projects alongside experienced professionals, ensuring your growth in the tech industry. Join us to be part of a supportive team that values curiosity and creativity, making a meaningful impact in the world of technology.
StudySmarter Expert Advice🤫
We think this is how you could land Product Owner in West Malling
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like RDT Limited!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at RDT Limited would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at RDT Limited through your school's career services!
We think you need these skills to ace Product Owner in West Malling
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Product Owner, let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Product Owner position at RDT Limited. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at RDT Limited
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
