Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver exceptional customer service and manage sales from start to finish.
- Company: Join a family-run business with 70 years of excellence in kitchens and appliances.
- Benefits: Comprehensive training, uncapped commission, and progression opportunities.
- Why this job: Be the face of a trusted brand and make a real impact on customer experiences.
- Qualifications: Retail experience is a plus, but a positive attitude and willingness to learn are key.
- Other info: Work in a supportive environment that values collaboration and personal growth.
The predicted salary is between 24000 - 36000 £ per year.
About Us
RDO Kitchens & Appliances is a family-run business with over 70 years of history, built on a commitment to service. With a reputation for excellence and a perfect 5.0/5 Trustpilot rating, we combine design expertise with premium appliances to deliver kitchens that exceed expectations. Our team is guided by the principle of Do the Right Thing – for our customers, colleagues, and community.
About the Role
We’re looking for a dynamic and customer-focused Retail Sales Advisor to join our growing team in the Reigate showroom. You’ll be the face of RDO, welcoming customers, providing expert advice, and managing their journey from first contact through to delivery.
Key responsibilities
- Deliver outstanding service at every stage of the customer journey
- Proactively manage leads and opportunities through to sale
- Maintain an in-depth knowledge of our products and services
- Help uphold our reputation as the UK’s most trusted appliance retailer
What we offer
- Comprehensive training on our products, systems, and sales approach
- Uncapped commission structure
- Company-wide progression opportunities
- Access to employee wellbeing programmes
About You
We’re not just looking for experience – we’re looking for the right mindset and values.
You’ll thrive in this role if you:
- Have worked in a retail sales environment or are motivated to learn
- Are target-driven and enjoy taking initiative
- Always put the customer first and take pride in delivering excellent service
- Are organised, detail-focused, and a confident communicator
- Are available to work Saturdays (Sunday and one weekday off)
Our Values
What makes our Values special is that they were chosen by our employees. They reflect who we are, how we work best, and how we want to grow together.
What This Means for Us
Each value is brought to life through clear behaviours—the everyday actions we can all take. These behaviours are our guide to how we collaborate, make decisions, and support each other. They are not just words on a page—they’re how we create a workplace we can be proud of.
Job details
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Sales and Business Development
- Industries: Retail
Referral and notification information and other job listings have been omitted to keep the description focused on this role.
#J-18808-Ljbffr
Retail Sales Advisor employer: RDO Kitchens & Appliances Ltd
Contact Detail:
RDO Kitchens & Appliances Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Advisor
✨Tip Number 1
Get to know RDO Kitchens & Appliances inside out! Familiarise yourself with their products and services so you can chat confidently with customers. This will show that you're genuinely interested and ready to provide top-notch service.
✨Tip Number 2
Practice your communication skills! Role-play with a friend or family member to get comfortable with welcoming customers and managing their journey. The more you practice, the more natural it will feel when you're in the showroom.
✨Tip Number 3
Be proactive! Don’t wait for customers to come to you; take the initiative to engage with them. Ask open-ended questions to understand their needs better and guide them through the sales process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the RDO team and ready to embrace our values from the get-go.
We think you need these skills to ace Retail Sales Advisor
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A touch of enthusiasm and a friendly tone can make a big difference.
Tailor Your Application: Make sure to customise your application for the Retail Sales Advisor role. Highlight any relevant experience or skills that align with our values and the job description. This shows us you’re genuinely interested!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of what you want to say. Avoid fluff and focus on what makes you a great fit for us.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at RDO Kitchens & Appliances Ltd
✨Know the Company Inside Out
Before your interview, take some time to research RDO Kitchens & Appliances. Understand their history, values, and what sets them apart in the market. This will not only impress your interviewers but also help you align your answers with their company culture.
✨Showcase Your Customer Service Skills
As a Retail Sales Advisor, customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer. Highlight how you managed challenges and turned them into positive outcomes, demonstrating your commitment to excellent service.
✨Be Ready to Discuss Sales Techniques
Brush up on basic sales techniques and be prepared to discuss how you would approach selling their products. Think about how you can proactively manage leads and opportunities, and be ready to share your ideas on how to drive sales in the showroom.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, team dynamics, or how success is measured in the role. This shows your genuine interest in the position and helps you determine if it’s the right fit for you.