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- Tasks: Lead and motivate a dynamic bookings team in Medical Imaging.
- Company: Join the Royal Devon University Healthcare NHS Foundation Trust, a leading healthcare provider.
- Benefits: Enjoy competitive salary, generous leave, and extensive staff discounts.
- Why this job: Make a real difference in patient care while advancing your administrative career.
- Qualifications: Experience in team supervision and NHS administrative processes required.
- Other info: Flexible working options and opportunities for professional development available.
The predicted salary is between 23400 - 25700 £ per year.
- This post will be responsible for the day to day supervision of the Administration team.
- This post will ensure that the Administration team will provide a professional, comprehensive, efficient, accurate and timely service.
- This post will provide high quality personal assistance to management team including responsible administrative support in their absence, using own initiative and working without supervision.
- Ensure all information is secure and confidentiality of information is maintained at all times.
- Provide excellent customer care which may include communication with distressed and anxious patients and relatives, treating them with tact and empathy.
- Ensure the professional image of the Trust is maintained at all times.
About the Role
For more information on the Job Description and Responsibilities please click the link below.
More detail about the role
We are looking to recruit a full time Medical Secretary Team Leader to join lead our Paediatric Admin team.
Whilst existing leadership experience is preferred, we would encourage applications from experienced Medical Secretaries looking to progress into their first formal leadership role.
The ideal candidate will have strong prioritisation skills, a passion for leading and enjoy working as part of a busy team. You will have excellent communication and interpersonal skills, and proven experience in dealing with service users on the telephone. You will be flexible and adaptable with excellent IT skills. You will also have the ability to use your own initiative to meet the changing needs of the department and the Paediatric Service.
Working Pattern:37.5 hours per week. Monday to Friday, 09:00 to 17:00.
Interview Date:Tuesday 17th February 2026
For further information please contact:Emily Passmore, Admin Line Manager @ e.passmore@nhs.net
This is an internal vacancy for Royal Devon employees, therefore Bank workers are currently not eligible to apply for this vacancy.
As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve.
Preference will be given to staff with ‘Priority’ and \’At Risk\’ status including NHS At Risk staff throughout Devon.
The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.
Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trustand Northern Devon Healthcare NHS Trust.
About Us
Stretching across Northern, Eastern and Mid Devon, we have a workforce of over 15,000 staff, making us the largest employer in Devon. Our core services, which we provide to more than 615,000 people, cover more than 2,000 square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly.
We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford). Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within people’s own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC).
Our state-of-the‑art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world‑class care to our local communities.
Our values are at the heart of everything we do, click here to find out more
It has never been a more exciting time to join the Royal Devon, as you will help to shape our services as we continue along our integration journey.
Looking after you is important to us.
We strive to help our staff create a healthy work–life balance through flexible working schemes and our family friendly policies.
If you are starting out in the NHS, you’ll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays.
You will benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.
We will work together to maintain a culture that develops and supports you and your team.
This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we will help you get there.
Salary is not the only financial benefit
You will have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including:
- National discount services such as the Blue Light Card and Health Service Discounts.
- Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter
- Car lease schemes.
- The NHS Pension scheme (one of the most generous and comprehensive in the UK).
- Cycle to work scheme
These are just a few of the benefits available – if the role is something you are interested in, we would love to hear from you.
- SalaryBand 4: £27,485 – £30,162 per anum pro rata
- FrequencyAnnual
- Vacancy Reference185-77079-12338
- Contract TypePermanent
- Closing Date8 February, 2026
- Job CategoryAdministration
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Medical Secretary Team Leader employer: Rdehospital
Contact Detail:
Rdehospital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Secretary Team Leader
✨Tip Number 1
Get to know the company! Research the Royal Devon and its values. When you understand what they stand for, you can tailor your approach during interviews and show how you fit into their culture.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to team leadership and NHS processes. Role-play with a friend or in front of the mirror to boost your confidence.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local healthcare events. Building relationships can give you insider info and might even lead to a referral.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds.
We think you need these skills to ace Medical Secretary Team Leader
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in team supervision and NHS administrative processes. We want to see how your skills align with the role of Medical Secretary / Team Leader!
Showcase Your Leadership Skills: Don’t forget to mention any previous experience you have in motivating teams and handling complex cases. We’re looking for proactive problem-solvers, so share examples that demonstrate your ability to lead and improve workflows.
Be Professional and Empathetic: Since this role involves handling sensitive queries, it’s important to convey your empathetic communication style. Use your application to show us how you’ve supported distressed patients or managed difficult situations in the past.
Apply Through Our Website: We encourage you to submit your application through our website for a smoother process. It’s the best way to ensure your application gets the attention it deserves, so don’t miss out!
How to prepare for a job interview at Rdehospital
✨Know Your Stuff
Make sure you’re familiar with the NHS administrative processes and the specific booking systems mentioned in the job description, like CRIS and EPIC. Brush up on your knowledge about the role of a Medical Secretary and Team Leader, as well as the responsibilities that come with it.
✨Show Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about times when you motivated your team or handled complex situations. This will demonstrate your capability to supervise and support the booking teams effectively.
✨Practice Empathy
Since the role involves handling sensitive queries from patients and GPs, practice how you would communicate empathetically. Role-play scenarios where you might need to de-escalate a situation or provide support to distressed individuals.
✨Be Proactive About Improvements
Come prepared with ideas for administrative improvements or service redesigns. Show that you’re not just about maintaining the status quo but are committed to enhancing workflows and service delivery within the team.
