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- Tasks: Join our team as a Ward Clerk, managing patient admissions and coordinating referrals.
- Company: Be part of the Royal Devon NHS, a diverse and inclusive workplace.
- Benefits: Enjoy flexible working hours, generous annual leave, and staff discounts.
- Other info: Work in a supportive team with excellent career progression opportunities.
- Why this job: Make a real difference in patient care while developing your skills in a fast-paced environment.
- Qualifications: Strong communication skills and the ability to prioritise tasks effectively.
The predicted salary is between 25272 - 25272 ÂŁ per year.
We are looking for an enthusiastic and motivated person to join the Acute Medical Unit (AMU) in a night ward clerk role. Our admin team is made up of a Team Leader and 18 members of our friendly dedicated ward clerk admin staff and 4 patient flow coordinators.
About the Role
You will deal with referrals from GPs, paramedics and ED, admitting patients onto the ward and handling their subsequent pathway through the hospital. AMU handles approximately 34,500 referrals per year and is a highâpressure, fastâpaced environment.
Key Responsibilities
- Admitting and coordinating referrals from GP, paramedic and ED.
- Managing patient information and bed allocation.
- Providing telephone support and inâperson interaction with patients.
- Prioritising work and using initiative to meet changing departmental needs.
Qualifications and Skills
- Excellent communication and interpersonal skills with a pleasant telephone manner.
- Ability to interact with patients calmly, sensitively and efficiently.
- Ability to use own initiative and prioritise workload.
Working Pattern
Average 26.25 hours per week on a fourâweek rolling rota.
Benefits
- We offer a supportive workâlife balance, flexible working schemes, and familyâfriendly policies.
- Annual leave: 27 days paid for entry level, increasing to 33 days plus bank holidays.
- Access to comprehensive occupational health services, counselling, and wellbeing activities.
- Staff discounts on shopping, fitness, leisure and technology.
- Salary sacrifice options and car lease schemes.
- The NHS Pension scheme.
- Cycle to work scheme.
Salary
Band 2: ÂŁ25,272 per annum pro rata
Contract Type
Permanent
EEO Statement
As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We encourage applications from individuals of all backgrounds, cultures, and abilities.
Ward Clerk (Acute Medical Unit) in Exeter employer: Rdehospital
Contact Detail:
Rdehospital Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Ward Clerk (Acute Medical Unit) in Exeter
â¨Tip Number 1
Network like a pro! Reach out to current or former ward clerks and ask them about their experiences. They might have insider tips on what the team values most, which can help you stand out.
â¨Tip Number 2
Practice your communication skills! Since you'll be interacting with patients and staff, role-play scenarios with friends or family to get comfortable with handling different situations.
â¨Tip Number 3
Show your enthusiasm! When you get the chance to chat with the hiring team, express your passion for helping others and working in a fast-paced environment. Itâll make a lasting impression!
â¨Tip Number 4
Donât forget to apply through our website! Itâs the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Ward Clerk (Acute Medical Unit) in Exeter
Some tips for your application đŤĄ
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We want to see that you're genuinely excited about joining our Acute Medical Unit and contributing to our team.
Tailor Your Application: Make sure to customise your application to highlight how your skills match the job description. Weâre looking for excellent communication and interpersonal skills, so give us examples of how you've demonstrated these in previous roles.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, especially in a fast-paced environment like ours. Use bullet points if it helps to make your experience stand out!
Apply Through Our Website: Donât forget to submit your application through our website! Itâs the best way for us to receive your details and ensures youâre considered for the role. Plus, itâs super easy to do!
How to prepare for a job interview at Rdehospital
â¨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Ward Clerk in the Acute Medical Unit. Familiarise yourself with the process of admitting patients and handling referrals from GPs and paramedics. This will help you answer questions confidently and show that you're genuinely interested in the role.
â¨Showcase Your Communication Skills
Since excellent communication is key for this position, prepare examples of how you've effectively interacted with patients or colleagues in the past. Think about situations where you had to remain calm under pressure or handle sensitive information, as these experiences will resonate well with the interviewers.
â¨Demonstrate Your Initiative
The job requires prioritising tasks and using your initiative. Be ready to discuss times when you've successfully managed multiple responsibilities or adapted to changing circumstances. This will highlight your ability to thrive in a fast-paced environment like the AMU.
â¨Ask Thoughtful Questions
At the end of the interview, donât forget to ask insightful questions about the team dynamics or the challenges faced in the AMU. This shows your enthusiasm for the role and helps you gauge if the workplace culture aligns with your values.