Technical Support Analyst in Exeter

The delivery of new digital systems is a key facet of the role Digital Services play within the Trust. Responsible for design and delivery of digital solutions into BAU, the project focussed Technical Support Analyst plays a crucial role in the successful implementation of these systems.

About the Role

Royal Devon University Healthcare NHS Foundation Trust has a vacancy for an experienced Technical Support Analyst to focus on project work. This role is wide ranging, working across Digital teams, clinical and admin teams, and suppliers to design and implement new digital solutions. You should have a wide breadth of knowledge, be articulate, have the ability to learn new technology quickly and translate that information into solution designs for consumption by both technical and non-technical teams. You will need to be able to follow the design work up by implementing, with support from other teams and suppliers, the solution, and relay key information to the BAU teams to allow for handover and ongoing support. You will need to be self-motivated and possess excellent written and verbal communication skills.

Working Pattern: 9-5 Monday-Friday

Interview Date: To Be Confirmed

For further information please contact: Adam Nickells, Solution Architect at adamnickells@nhs.net.

As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve. Preference will be given to staff with ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon.

The Royal University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.

About Us

Stretching across Northern, Eastern and Mid Devon, we have a workforce of over 15,000 staff, making us the largest employer in Devon. Our core services, which we provide to more than 615,000 people, cover more than 2,000 square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly. We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford). Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within people’s own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC). Our state-of-the-art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world-class care to our local communities.

Our values are at the heart of everything we do. It has never been a more exciting time to join the Royal Devon, as you will help to shape our services as we continue along our integration journey. Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you are starting out in the NHS, you’ll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You will benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we will help you get there.

Salary is not the only financial benefit. You will have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including:

• National discount services such as the Blue Light Card and Health Service Discounts.
• Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter.
• Car lease schemes.
• The NHS Pension scheme (one of the most generous and comprehensive in the UK).
• Cycle to work scheme.

These are just a few of the benefits available – if the role is something you are interested in, we would love to hear from you.

Salary Band 7: £47,810 - £54,710 per annum pro rata

Frequency: Annual

Vacancy Reference: 185-50323-12360

Contract Type: Permanent

Closing Date: 16 February, 2026

Job Category: Technology (IT)

Location: Heavitree Hospital, Gladstone Road, Exeter, Devon, United Kingdom