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- Tasks: Lead and inspire the admin team in the Ophthalmology Department to deliver top-notch patient care.
- Company: Join the Royal Devon University Healthcare NHS Foundation Trust, a leader in inclusive healthcare.
- Benefits: Enjoy discounts, NHS pension, cycle schemes, and access to wellbeing services.
- Why this job: Make a real difference in healthcare while developing your leadership skills.
- Qualifications: Strong communication, organisation, and adaptability skills are essential.
- Other info: Fixed term and permanent roles available with excellent career growth opportunities.
The predicted salary is between 28392 - 31157 £ per year.
Are you an enthusiastic and motivated administrator looking to make a real difference? We are seeking a dynamic individual to lead and inspire our administrative teams within the Ophthalmology Department at the Royal Devon University Healthcare NHS Foundation Trust. In this exciting role, you will take responsibility for the day‑to‑day leadership and management of the admin team, supporting the delivery of high‑quality, patient‑centred services. Working closely with clinicians, managers, and colleagues, you will help ensure efficient operations and an excellent experience for our patients. If you are passionate about healthcare and driven to support continuous improvement within a collaborative and forward‑thinking environment, this could be the perfect opportunity for you.
We are seeking a motivated individual to step into a supportive administrative leadership role. You will supervise the administrative team, including PDRs, 1:1s, absence and leave monitoring, and the recruitment and training of new staff. You will help promote a positive team culture and ensure excellent customer care for patients, relatives, and carers. The role includes overseeing urgent and acute appointment bookings, monitoring ophthalmology waiting lists, and escalating overdue patients. You will use data reports to track performance, highlight capacity issues, and support service planning. You will assist with clinic setup in EPIC, manage clinician rotas in MediRota, and escalate clinic issues, working with the management team to arrange additional capacity where needed. You will also attend team meetings and take minutes as required.
We are looking for someone organised, adaptable, and detail‑focused, with strong communication skills and a positive, proactive approach. You should be confident supporting staff, managing change, and contributing to a culture of continuous improvement.
Working Pattern
- 30 hours - Fixed Term (Monday-Thursday)
- 30 hours - Permanent (Monday, Tuesday, Thursday and Friday)
One of these roles is a fixed term contract until 15/03/2027. For current NHS employees this post could be a secondment opportunity. This is an internal vacancy for Royal Devon employees, therefore Bank workers are currently not eligible to apply for this vacancy.
Inclusion and Equality
As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve. Preference will be given to staff with ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon.
The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.
Benefits
- National discount services such as the Blue Light Card and Health Service Discounts.
- Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter.
- Car lease schemes.
- The NHS Pension scheme (one of the most generous and comprehensive in the UK).
- Cycle to work scheme.
- Extensive staff discounts on shopping, fitness, leisure, technology, and home appliance purchases.
- Access to occupational health services, including counselling and wellbeing activities.
Job Details
Salary Band 4: £28,392 - £31,157 per annum pro rata
Frequency Annual
Vacancy Reference 185-18513-12942
Contract Type Permanent
Closing Date 24 April, 2026
Job Category Administration
Team Leader/Administrator (Ophthalmology) in Exeter employer: Rdehospital
Contact Detail:
Rdehospital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader/Administrator (Ophthalmology) in Exeter
✨Tip Number 1
Network like a pro! Reach out to current or former employees at the Royal Devon University Healthcare NHS Foundation Trust. A friendly chat can give us insider info on the team culture and what they really value in candidates.
✨Tip Number 2
Prepare for the interview by practising common questions related to leadership and administration. We should be ready to showcase our experience in managing teams and improving patient care, as these are key aspects of the role.
✨Tip Number 3
Show off our passion for healthcare! During interviews, let’s share specific examples of how we’ve contributed to positive changes in previous roles. This will help us stand out as someone who truly cares about patient-centred services.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, it shows we’re serious about joining the Royal Devon team and making a difference in the Ophthalmology Department.
We think you need these skills to ace Team Leader/Administrator (Ophthalmology) in Exeter
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in administration and leadership. We want to see how your skills align with the role in the Ophthalmology Department, so don’t hold back on showcasing your relevant achievements!
Show Your Passion for Healthcare: Let your enthusiasm for healthcare shine through in your application. We’re looking for someone who’s not just qualified but also genuinely excited about making a difference in patient care. Share any experiences that demonstrate your commitment to improving healthcare services.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured responses that get straight to the heart of your qualifications and experiences. Avoid jargon and make sure your passion and suitability for the role come across clearly.
Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the details you need about the role and our organisation there.
How to prepare for a job interview at Rdehospital
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the responsibilities of a Team Leader/Administrator in Ophthalmology, especially around managing the admin team and ensuring patient-centred services. This will help you demonstrate your enthusiasm and suitability for the role.
✨Showcase Your Leadership Skills
Be prepared to discuss your previous experience in leading teams and how you've fostered a positive team culture. Think of specific examples where you've supported staff, managed change, or contributed to continuous improvement. This will show that you're not just a good fit for the role but also passionate about making a difference.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle urgent situations, like managing appointment bookings or addressing capacity issues. Practise answering scenario-based questions, focusing on how you would approach these challenges in a collaborative and efficient manner.
✨Emphasise Communication and Adaptability
Strong communication skills are key in this role, so be ready to highlight your ability to work closely with clinicians and colleagues. Share examples of how you've adapted to changes in a fast-paced environment, ensuring that you can maintain high-quality service delivery even under pressure.