Patient Services Booking Clerk — Hospital Admin in Exeter

Patient Services Booking Clerk — Hospital Admin in Exeter

Exeter Full-Time 25272 - 25272 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Manage telephone inquiries and ensure a smooth booking process for patients.
  • Company: Join Rdehospital's Central Booking team in Exeter, a leader in healthcare.
  • Benefits: Competitive salary of £25,272, flexible hours, and commitment to employee development.
  • Other info: Full-time role with opportunities for growth in the healthcare sector.
  • Why this job: Make a real difference in patient care while thriving in a busy environment.
  • Qualifications: Strong organisational skills, customer service experience, and IT proficiency.

The predicted salary is between 25272 - 25272 £ per year.

Rdehospital is seeking a motivated Booking Clerk to join their Central Booking team in Exeter. The successful candidate will need excellent organisational and communication skills, along with experience in customer service and IT systems. You will play a critical role in managing telephone inquiries from the public and ensuring a seamless booking process.

This full-time position requires a flexible approach and the ability to work under pressure. With a salary of £25,272 per annum pro rata and a commitment to employee development, Rdehospital welcomes individuals looking to thrive in a busy healthcare environment.

Patient Services Booking Clerk — Hospital Admin in Exeter employer: Rdehospital

Rdehospital is an excellent employer that prioritises employee development and offers a supportive work culture in the heart of Exeter. As a member of the Central Booking team, you will benefit from a collaborative environment that values your contributions while providing opportunities for growth in the dynamic healthcare sector. With a competitive salary and a commitment to work-life balance, Rdehospital is dedicated to fostering a rewarding career for its staff.

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Contact Details:

Rdehospital Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Patient Services Booking Clerk — Hospital Admin in Exeter

Tip Number 1

Get to know the hospital's values and mission. When you’re chatting with them, drop in how your skills align with their goals. It shows you’re not just another applicant but someone who genuinely cares about their work.

Tip Number 2

Practice your communication skills! Since you'll be handling inquiries, it’s crucial to sound confident and clear. Try role-playing with a friend or family member to get comfortable with common questions you might face.

Tip Number 3

Be ready to showcase your organisational skills. Think of examples from your past experiences where you managed multiple tasks effectively. This will help you stand out as someone who can thrive under pressure.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.

We think you need these skills to ace Patient Services Booking Clerk — Hospital Admin in Exeter

Organisational Skills
Communication Skills
Customer Service Experience
IT Systems Proficiency
Telephone Inquiry Management
Booking Process Management
Flexibility

Some tips for your application 🫡

Show Off Your Organisational Skills:Make sure to highlight your organisational skills in your application. We want to see how you can manage multiple tasks and keep everything running smoothly, especially in a busy healthcare environment like ours.

Communicate Clearly:Since you'll be handling telephone inquiries, it's crucial to demonstrate your communication skills. Use clear and concise language in your application to show us you can convey information effectively.

Share Your Customer Service Experience:We love candidates with a strong background in customer service. Be sure to include any relevant experience that showcases your ability to handle inquiries and provide excellent support to the public.

Apply Through Our Website:To make sure your application gets to us quickly, apply through our website. It’s the best way for us to receive your details and get the ball rolling on your journey to joining our Central Booking team!

How to prepare for a job interview at Rdehospital

Know Your Stuff

Before the interview, make sure you understand the role of a Booking Clerk and the specific responsibilities at Rdehospital. Brush up on your knowledge of healthcare booking systems and be ready to discuss how your previous customer service experience can help you excel in this position.

Show Off Your Communication Skills

Since you'll be managing telephone inquiries, practice clear and concise communication. During the interview, demonstrate your ability to listen actively and respond thoughtfully. You might even want to prepare a few examples of how you've successfully handled difficult customer interactions in the past.

Organisational Skills are Key

Rdehospital is looking for someone who can handle pressure and stay organised. Think of specific instances where you've managed multiple tasks or deadlines effectively. Be ready to share these examples to show that you can thrive in a busy environment.

Flexibility is a Must

The job requires a flexible approach, so be prepared to discuss how you've adapted to changing situations in your previous roles. Highlight any experiences where you had to adjust your plans or priorities quickly, as this will show that you're ready for the dynamic nature of the healthcare setting.