At a Glance
- Tasks: Lead and motivate the Endoscopy administration team to ensure efficient patient care.
- Company: Join the Royal Devon University Healthcare NHS Foundation Trust, a leading employer in Devon.
- Benefits: Enjoy competitive salary, generous leave, staff discounts, and professional development opportunities.
- Other info: Flexible working hours and a supportive, inclusive culture await you.
- Why this job: Make a real difference in patient care while developing your leadership skills.
- Qualifications: Experience in administration and team management is essential.
The predicted salary is between 32073 - 39043 £ per year.
This is an exciting opportunity to join the Endoscopy team in a substantive position as Admin Line Manager, supporting both the Wonford site and the Tiverton Endoscopy Diagnostic Unit. The post holder will have overall responsibility for the Administration team and support the service to see the right patients, at the right time, in the right place.
As Administrative Line Manager, the post holder will have overall responsibility for the administration staff for Endoscopy (Eastern), alongside ensuring effective and efficient processes are in place. We are looking for a candidate who can organise and motivate the team, and provide leadership to ensure practices are efficient to reduce waiting lists and get patients seen on time.
Key responsibilities:- Team management
- Ensure all staff are managed appropriately and within parameters set by the Operations team
- Support and motivate the administrative workforce
- Effective and efficient service
- Ensure the administrative service is appropriately resourced and the work is closely aligned to the needs of the department and the Trust’s strategic direction
- Ensure that administrative services function effectively, e.g. Endoscopy lists are fully utilised
- Ensure implementation and compliance with relevant policies/procedures, e.g. Endoscopy Booking Standard Operating Procedures
- Patient care
- Provide excellent patient care which may include communication with distressed and anxious patients and relatives
- Ensure information is secure and confidentiality is maintained
- Improvement
- Monitor key performance indicators, e.g. urgent suspected cancer patients and six-week wait diagnostic targets
- Support the units becoming JAG accredited by ensuring the admin teams meet required standards
- Promote a culture of continuous improvement and share knowledge
Working Pattern: Monday - Friday (30 hours)
Interview Date: To Be Confirmed
Please note, this is an internal vacancy for Royal Devon employees, therefore Bank workers are currently not eligible to apply for this vacancy.
As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve.
Preference will be given to staff with ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon.
The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.
The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.
About Us: Stretching across Northern, Eastern and Mid Devon, we have a workforce of over 15,000 staff, making us the largest employer in Devon. Our core services, which we provide to more than 615,000 people, cover more than 2,000 square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly.
We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford). Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within people’s own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC).
Our state-of-the-art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world-class care to our local communities.
Our values are at the heart of everything we do. It has never been a more exciting time to join the Royal Devon, as you will help to shape our services as we continue along our integration journey.
Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you are starting out in the NHS, you’ll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays.
You will benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we will help you get there.
Salary is not the only financial benefit. You will have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including:
- National discount services such as the Blue Light Card and Health Service Discounts.
- Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter.
- Car lease schemes.
- The NHS Pension scheme (one of the most generous and comprehensive in the UK).
- Cycle to work scheme.
These are just a few of the benefits available – if the role is something you are interested in, we would love to hear from you.
Endoscopy Administration Lead (Internal) in Exeter employer: Rdehospital
The Royal Devon University Healthcare NHS Foundation Trust is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee well-being and professional growth. With flexible working arrangements, generous annual leave, and access to comprehensive occupational health services, staff are empowered to thrive both personally and professionally. Located in the heart of Devon, employees benefit from a diverse range of services and a commitment to continuous improvement, making it an ideal place for those seeking meaningful and rewarding careers in healthcare.
StudySmarter Expert Advice🤫
We think this is how you could land Endoscopy Administration Lead (Internal) in Exeter
✨Tip Number 1
Network like a pro! Reach out to your colleagues and connections within the Royal Devon. A friendly chat can open doors you didn’t even know existed.
✨Tip Number 2
Prepare for the interview by researching the Endoscopy team and their recent achievements. Show us you’re genuinely interested in the role and how you can contribute to reducing waiting lists.
✨Tip Number 3
Practice your leadership skills! Think of examples where you’ve motivated a team or improved processes. We want to see how you can inspire the administration staff to excel.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we love seeing familiar faces from within the Trust!
We think you need these skills to ace Endoscopy Administration Lead (Internal) in Exeter
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Administrative Line Manager. We want to see how you can motivate and lead a team effectively!
Showcase Your Leadership Skills:In your written application, emphasise any previous experience in managing teams or improving processes. We’re looking for someone who can inspire and support their colleagues to achieve great results.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language to describe your achievements and how they relate to the responsibilities outlined in the job description. We appreciate clarity!
Apply Through Our Website:Don’t forget to submit your application through our official website! It’s the best way for us to receive your details and ensure you’re considered for this exciting opportunity.
How to prepare for a job interview at Rdehospital
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of the Administrative Line Manager. Familiarise yourself with the key tasks like team management and patient care, so you can confidently discuss how your experience aligns with these requirements.
✨Showcase Your Leadership Skills
As a potential leader, it's crucial to demonstrate your ability to motivate and manage a team. Prepare examples from your past experiences where you've successfully led a team or improved processes, especially in a healthcare setting.
✨Understand the Trust's Values
The Royal Devon values inclusivity and diversity, so be ready to discuss how you can contribute to this culture. Think about ways you've promoted inclusivity in your previous roles and how you can help foster a sense of belonging within the team.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle stressful situations, especially regarding patient care. Practice responses to scenarios where you had to manage difficult patients or improve waiting times, showcasing your proactive approach.
