At a Glance
- Tasks: Provide efficient reception service and support patient care in a busy environment.
- Company: University Healthcare NHS Foundation Trust, dedicated to patient care.
- Benefits: Flexible 16-hour work week with a rolling rota.
- Why this job: Make a positive impact on patients' experiences in the Emergency Department.
- Qualifications: Excellent communication skills and ability to thrive under pressure.
- Other info: Join a supportive team in a vital healthcare setting.
A University Healthcare NHS Foundation Trust in Exeter is seeking a reliable individual for a permanent role as a Receptionist in the Emergency Department. Your main responsibilities include providing an efficient reception service, handling confidential patient information, and performing clerical tasks to support patient care.
The successful candidate will demonstrate excellent communication skills and thrive in a busy environment while ensuring a positive first impression for patients and visitors. The position offers 16 hours per week under a rolling rota.
Calm Front Desk Receptionist – Emergency Department in Exeter employer: Rdehospital
Contact Detail:
Rdehospital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Calm Front Desk Receptionist – Emergency Department in Exeter
✨Tip Number 1
Make sure to research the University Healthcare NHS Foundation Trust before your interview. Knowing their values and mission will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! As a front desk receptionist, you'll need to be clear and friendly. Try role-playing common scenarios with a friend to boost your confidence.
✨Tip Number 3
Dress the part! First impressions matter, especially in a healthcare setting. Opt for smart, professional attire that reflects the seriousness of the role while still being comfortable.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Calm Front Desk Receptionist – Emergency Department in Exeter
Some tips for your application 🫡
Show Your Communication Skills: Since you'll be the first point of contact for patients and visitors, make sure to highlight your excellent communication skills in your application. We want to see how you can create a welcoming atmosphere right from the start!
Emphasise Your Reliability: Being reliable is key in a busy environment like the Emergency Department. Share examples from your past experiences that demonstrate your dependability and ability to handle confidential information with care.
Tailor Your Application: Take a moment to tailor your application specifically for this role. Mention your experience in similar roles or environments, and how you can contribute to providing an efficient reception service at our healthcare trust.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at Rdehospital
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Calm Front Desk Receptionist in the Emergency Department. Familiarise yourself with the key tasks like handling confidential patient information and providing an efficient reception service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since excellent communication is crucial for this position, prepare examples from your past experiences where you've effectively communicated with patients or team members. Think about how you handled busy situations and maintained a positive atmosphere. This will demonstrate your ability to thrive in a hectic environment.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions during the interview, especially related to handling sensitive information or dealing with difficult patients. Practice your responses to these scenarios, focusing on how you would ensure confidentiality and provide support while maintaining professionalism. This will highlight your problem-solving skills and readiness for the role.
✨Dress the Part and Be Punctual
First impressions matter, so dress smartly and professionally for your interview. Arriving on time is equally important; it shows respect for the interviewer's time and reflects your reliability. Being punctual sets a positive tone for the rest of the interview and reinforces your commitment to the role.