At a Glance
- Tasks: Join our team to manage appointments and support healthcare professionals in a vital service.
- Company: Be part of the Royal Devon NHS Foundation Trust, committed to inclusivity and diversity.
- Benefits: Enjoy competitive salary, flexible working, 27 days annual leave, and extensive staff discounts.
- Other info: Great career growth opportunities in a dynamic healthcare setting.
- Why this job: Make a real difference in patient care while developing your skills in a supportive environment.
- Qualifications: Strong IT skills and a professional attitude; medical experience is a plus but not required.
The predicted salary is between 27476 - 27476 £ per year.
An opportunity has arisen for a highly motivated and well-organised individual to join the Bladder and Bowel Care Service as a Band 3 Administrator. The role is based in our office at Park Five Business Centre, Sowton Industrial Estate, Exeter. The working pattern is Monday to Friday 09:00 – 17:00 or 08:30 – 16:30.
Responsibilities
- Manage and prioritise own workload and support the Bladder and Bowel Adult admin team, including paediatric and assistant practitioner teams.
- Provide first-line telephone contact, book appointments using the electronic appointment system and handle clinical letters.
- Maintain the booking system to a high standard at all times.
- Act as the first point of contact for patients, health professionals and the public, directing queries efficiently and passing messages to relevant staff.
- Cover colleagues during sickness/absence and annual leave, and perform any other duties designated by the team.
- Contribute to service improvement through recommendations and participation in administration meetings.
Qualifications
- Excellent IT skills.
- Professional, methodical approach to work and ability to work as part of a team.
- Prior experience in a medical setting and familiarity with medical computer systems is desirable but not essential; full training will be provided.
Salary and Benefits
- Band 3: £25,760 – £27,476 per annum pro rata (Annual).
- National discount services such as the Blue Light Card and Health Service Discounts.
- Salary sacrifice options and car lease schemes.
- The NHS Pension scheme.
- Cycle to work scheme.
- Family friendly flexible working schemes and 27 days paid annual leave rising to 33 days plus bank holidays.
- Access to extensive staff discounts on shopping, fitness and leisure options, occupational health services, wellbeing activities, CPD funding, etc.
Internal Vacancy for Royal Devon Employees. Bank workers are not eligible. Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.
Vacancy Reference 185-45199-13555 Closing Date 7 July 2026 Location 11 Park Five Business Centre, Harrier Way, Sowton Ind Est. Exeter, United Kingdom Contract Type Permanent
Administrator in Exeter employer: Rdehospital
Join the Royal Devon University Healthcare NHS Foundation Trust as a Band 3 Administrator and become part of a supportive and inclusive work culture that values diversity and employee growth. Located in the vibrant Park Five Business Centre in Exeter, we offer competitive salaries, generous annual leave, and a range of benefits including NHS pension schemes and family-friendly flexible working options, ensuring you can thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Administrator in Exeter
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Rdehospital.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Rdehospital.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Rdehospital, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Administrator in Exeter
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Rdehospital.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Rdehospital.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Rdehospital. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Rdehospital. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Rdehospital
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Rdehospital’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
