At a Glance
- Tasks: Lead and support administrative teams to enhance patient care and service efficiency.
- Company: Join the Royal Devon University Healthcare NHS Foundation Trust, a diverse and inclusive employer.
- Benefits: Enjoy competitive salary, NHS pension, discounts, and career progression opportunities.
- Other info: Fixed term contract with flexible hours and full training provided.
- Why this job: Make a real difference in healthcare while developing your leadership skills.
- Qualifications: Experience in administration and strong team management skills required.
The predicted salary is between 31049 - 37796 £ per year.
The Administrative Line Manager is responsible for the line management of administrative and clerical staff and the day to day running of administrative functions. Specifically the post holder will:
- Ensure that all staff are managed appropriately and within the parameters set by the Admin Services Manager.
- Ensure that the administrative service is appropriately resourced and the work is closely aligned to the needs of the Trust’s strategic agenda and direction.
- Ensure that administrative services function effectively on a day to day basis, supporting the needs of Service Lines and their patients.
- Support and motivate the administrative workforce to focus on the needs and experience of patients.
- Support all admin members based at the Mardon Reablement, HFOP/Stroke WWH and Bowmoor locations.
- Promote a culture of continuous improvement and share this knowledge across the trust to improve efficiencies, increase patient care and drive down costs.
- Ensure implementation and continual compliance with relevant Standard Operating Procedures (SOPs).
- Ensure all information is secure and confidentiality of information is maintained at all times.
- Provide excellent customer care which may include communication with distressed and anxious patients and relatives, treating them with tact and empathy.
- Ensure the professional image of the Trust is maintained at all times.
About the Role: We have an exciting fixed term contract/secondment opportunity for an Administrative Line Manager position working at 35.5 hours part time Monday to Friday. We are open to applicants who work 30 hours or more. This Admin Line Manager position covers Neurology (based at Bowmoor) and the Healthcare for Older People Team/Stroke Medicine team based in William Wright House and the Mardon Reablement MS Service. Full training and support will be given for the successful candidate and is a great opportunity for progression and experience.
Working Pattern: Monday - Friday 35.5 hours per week.
Interview Date: Tuesday 25th November 2025.
This is an internal vacancy for Royal Devon employees, therefore Bank workers are currently not eligible to apply for this vacancy. This is a fixed term contract until 19/10/2026. For current NHS employees this post could be a secondment opportunity. The successful candidate's substantive post cannot be backfilled as a criterion for this recruitment, please contact the Operational Manager if this raises any concerns.
As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve. Preference will be given to staff with ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon.
The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.
Benefits include:
- National discount services such as the Blue Light Card and Health Service Discounts.
- Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter.
- Car lease schemes.
- The NHS Pension scheme (one of the most generous and comprehensive in the UK).
- Cycle to work scheme.
These are just a few of the benefits available – if the role is something you are interested in, we would love to hear from you.
Salary Band 5: £31,049 - £37,796 per annum pro rata.
Frequency: Annual.
Vacancy Reference: 185-63302-11825.
Contract Type: Fixed Term.
Closing Date: 11 November, 2025.
Job Category: Administration.
Administrative Line Manager in Exeter employer: Rdehospital
The Royal Devon University Healthcare NHS Foundation Trust is an exceptional employer, offering a supportive and inclusive work environment that prioritises employee growth and development. With a strong commitment to patient care and a culture of continuous improvement, staff are encouraged to thrive in their roles while benefiting from generous perks such as the NHS Pension scheme, onsite nursery, and various discount services. This role not only provides a meaningful opportunity to impact patient experiences but also fosters a sense of belonging within a diverse workforce.
StudySmarter Expert Advice🤫
We think this is how you could land Administrative Line Manager in Exeter
✨Tip Number 1
Network like a pro! Reach out to current employees at the Royal Devon Trust on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by researching the Trust’s strategic agenda. Show us that you understand how the administrative services align with patient care and efficiency. We love candidates who are proactive!
✨Tip Number 3
Practice your customer care skills! Think of scenarios where you might need to handle distressed patients or relatives. We want to see your empathy and tact in action during the interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you’re serious about joining our team at the Royal Devon Trust.
We think you need these skills to ace Administrative Line Manager in Exeter
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Administrative Line Manager. We want to see how you can support our administrative workforce and improve patient care!
Showcase Your Management Skills:Since this role involves line management, don’t forget to emphasise your experience in managing teams. Share examples of how you've motivated staff and improved efficiencies in previous roles – we love a good success story!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and structure your thoughts well. We appreciate a well-organised application that makes it easy for us to see your qualifications at a glance.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at Rdehospital
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of an Administrative Line Manager. Familiarise yourself with the key tasks mentioned in the job description, such as managing staff and ensuring effective administrative functions. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a line manager, you'll need to motivate and support your team. Prepare examples from your past experiences where you've successfully led a team or improved processes. Highlight how you can promote a culture of continuous improvement and ensure compliance with Standard Operating Procedures (SOPs).
✨Emphasise Customer Care
Given the importance of excellent customer care in this role, be ready to discuss how you've handled difficult situations with patients or clients in the past. Share specific instances where you treated individuals with empathy and tact, showcasing your ability to maintain a professional image even under pressure.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the Trust's strategic agenda and how the administrative services align with it. This not only shows your interest but also helps you gauge if the organisation is the right fit for you. Plus, it demonstrates your proactive approach to understanding the bigger picture.