At a Glance
- Tasks: Join a busy team managing patient appointments and administrative tasks in a healthcare setting.
- Company: Royal Devon University Healthcare NHS Foundation Trust, committed to inclusivity and diversity.
- Benefits: Enjoy competitive salary, extensive staff discounts, and access to professional development opportunities.
- Other info: Flexible working options and career growth opportunities available.
- Why this job: Make a real difference in patient care while developing your skills in a supportive environment.
- Qualifications: Strong communication skills and a passion for helping others are essential.
The predicted salary is between 25272 - 25272 € per year.
This post holder will be working as part of a busy team in the Therapy Outpatient Administration Hub based in Wonford Hospital. The main duties of this role include:
- Answering telephones and dealing with appointment requests/queries
- Ensuring all administrative processes and enquiries are dealt with in an efficient and timely manner
- Booking patient appointments from waiting lists, ensuring appointments are booked accurately on the system
- Using the NHS E-Referral Service to upload referral letters to EPIC
- Working as part of a wider team and helping to cover colleagues during sickness and annual leave
We are looking for someone to join our team who can provide an efficient, professional administrative and clerical service to the Therapy Department. You will form an essential part of our busy team ensuring patient appointments are booked accurately and information is updated regularly in a timely manner. You will also need to provide effective communication to both patients and staff in order to ensure the smooth running of the service. The role is office based at the Royal Devon & Exeter Hospital.
Working Pattern: 37.5 hours per week. 9-5 Monday to Friday
As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve.
Salary is not the only financial benefit. You will have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including:
- National discount services such as the Blue Light Card and Health Service Discounts.
- Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter
- Car lease schemes.
- The NHS Pension scheme (one of the most generous and comprehensive in the UK).
- Cycle to work scheme
These are just a few of the benefits available – if the role is something you are interested in, we would love to hear from you.
Administration Assistant in Exeter employer: Rdehospital
The Royal Devon & Exeter Hospital is an exceptional employer, offering a supportive and inclusive work culture that values diversity and fosters professional growth. As an Administration Assistant, you will benefit from extensive training opportunities, access to generous NHS pension schemes, and a range of staff discounts, all while contributing to the vital healthcare services in a vibrant community setting. Join us in making a meaningful impact on patient care while enjoying a fulfilling career in a dynamic team environment.
StudySmarter Expert Advice🤫
We think this is how you could land Administration Assistant in Exeter
✨Tip Number 1
Get to know the team! If you can, reach out to current employees on LinkedIn or through mutual connections. A friendly chat can give you insights into the role and show your genuine interest.
✨Tip Number 2
Practice makes perfect! Before your interview, run through common questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your skills.
✨Tip Number 3
Show off your organisational skills! During the interview, share examples of how you've efficiently managed tasks or solved problems in previous roles. This is key for an Administration Assistant!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Administration Assistant in Exeter
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Administration Assistant. We want to see how you can contribute to our busy team at the Therapy Outpatient Administration Hub!
Show Off Your Communication Skills:Since effective communication is key in this role, don’t forget to showcase your ability to interact with both patients and staff. Use clear and concise language in your application to demonstrate your professionalism.
Be Detail-Oriented:Attention to detail is crucial for booking patient appointments accurately. When filling out your application, double-check for any typos or errors. We appreciate candidates who take the time to ensure everything is spot on!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands quickly. We can’t wait to hear from you!
How to prepare for a job interview at Rdehospital
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the key responsibilities like booking patient appointments and using the NHS E-Referral Service. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Practice Effective Communication
Since the role involves dealing with patients and staff, practice clear and professional communication. You might want to role-play common scenarios, such as answering appointment queries or handling difficult calls. This will boost your confidence and prepare you for real-life situations.
✨Show Your Team Spirit
The job requires working as part of a busy team, so be ready to discuss your teamwork experiences. Think of examples where you've helped colleagues or covered for them during absences. Highlighting your collaborative skills will show that you can contribute positively to the team dynamic.
✨Prepare Questions to Ask
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful ones about the team culture, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the workplace is the right fit for you.
