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- Tasks: Provide first-line support for Digital and Clinical Digital services.
- Company: A leading healthcare organisation in Exeter with a focus on digital innovation.
- Benefits: Gain valuable experience, flexible shifts, and opportunities for career growth.
- Why this job: Kickstart your career in Digital Services while making a difference in healthcare.
- Qualifications: A-Level qualification or equivalent; recent graduates are welcome.
- Other info: Join a supportive team and enhance your skills in a dynamic environment.
The predicted salary is between 24000 - 36000 £ per year.
A healthcare organization in Exeter is seeking an enthusiastic individual to join their Digital Services Team as a Digital Services Support role. The position involves providing first-line support for Digital and Clinical Digital services with varied shifts, including long days and weekends.
Ideal candidates will have an A-Level qualification or equivalent, and recent graduates interested in a career in Digital Services are encouraged to apply. This fixed-term role offers valuable experience and opportunities for career growth within the Trust.
24/7 IT Service Desk Agent (Level 1) in Exeter employer: Rdehospital
Contact Detail:
Rdehospital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 24/7 IT Service Desk Agent (Level 1) in Exeter
✨Tip Number 1
Network like a pro! Reach out to current employees in the Digital Services Team on LinkedIn or other platforms. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by brushing up on common IT support scenarios. Think about how you'd handle specific issues, especially in a healthcare setting. We want to see your problem-solving skills shine!
✨Tip Number 3
Show your enthusiasm! When you apply through our website, make sure your passion for Digital Services comes through. Let us know why you're excited about this role and how you can contribute to the team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows you're keen and professional, which is exactly what we love to see in potential team members.
We think you need these skills to ace 24/7 IT Service Desk Agent (Level 1) in Exeter
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for Digital Services shine through! We want to see that you're excited about the role and ready to tackle the challenges of first-line support.
Tailor Your CV: Make sure your CV highlights any relevant experience or skills that match the job description. We love seeing how your background aligns with what we're looking for, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your sentences are easy to read and get straight to the heart of what you want to say.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Rdehospital
✨Know Your Stuff
Make sure you brush up on the basics of IT support and digital services. Familiarise yourself with common issues that users face and how to resolve them. This will show your enthusiasm and readiness to tackle the challenges of the role.
✨Show Your Enthusiasm
Since this role is in a healthcare organisation, express your passion for helping others and improving their experience with digital services. Share any relevant experiences or projects that highlight your commitment to customer service.
✨Prepare for Shift Work Questions
Given the varied shifts, be ready to discuss your availability and flexibility. Think about how you can manage your time effectively and maintain a positive attitude during long days and weekends.
✨Ask Insightful Questions
At the end of the interview, have a few questions prepared about the Digital Services Team and the specific challenges they face. This shows your genuine interest in the role and helps you understand if it’s the right fit for you.
