Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide top-notch secretarial support and manage patient appointments efficiently.
- Company: Join the Royal Devon University Healthcare NHS Foundation Trust, a leader in healthcare services.
- Benefits: Enjoy 27 days annual leave, professional development support, and great discounts.
- Other info: Be part of a dynamic team with excellent career growth opportunities.
- Why this job: Make a real difference in patient care while developing your skills in a supportive environment.
- Qualifications: Experience in administration or healthcare, with strong communication and organisational skills.
The predicted salary is between 25760 - 27476 £ per year.
Responsibilities include providing a full and efficient secretarial service for consultants, nursing teams, and the wider service. This will involve ensuring that all documentation is produced to an excellent standard, requiring strong proof‑reading skills. Administrative functions include monitoring patient waiting lists and ensuring compliance with NHS standards. Coordination and organisation of patient appointments in line with local team and Royal Devon University Healthcare NHS Foundation Trust arrangements are essential.
Effective communication is necessary, including handling correspondence, liaising with multidisciplinary teams, and managing telephone and email communications. Contributions to the management of the consultants and team diary are expected, along with ensuring adequate cover during periods of leave. Maintenance of electronic patient records in line with Trust policies is required, as well as adherence to governance, training, and compliance with Trust policies. Assisting other secretaries and members of the admin team in achieving a quality service is also part of the role.
Qualifications include being an experienced secretary or administrator, preferably with a secretarial or healthcare background, or possessing relevant transferable skills. The successful candidate should be a good team player, articulate, with excellent communication and interpersonal skills, and able to prioritise competing workstreams. Strong organisational and IT skills, along with the ability to manage a caseload independently, are essential. The role involves working in a busy, demanding environment, supporting a multidisciplinary team and engaging with patients, relatives, and healthcare professionals. Excellent customer-service skills and an empathetic telephone manner are crucial.
Benefits include a comprehensive package with 27 days paid annual leave (plus bank holidays), rising to 33 days, and access to occupational health services, on‑site wellbeing activities, and groups. Professional development support may include funding for care certificates, degrees, or leadership qualifications, and time off for CPD or rotations. Additional benefits include national discount services such as the Blue Light Card and Health Service Discounts, salary sacrifice options including a nursery onsite at Exeter, car lease schemes, participation in the NHS Pension scheme, cycle to work scheme, and access to staff discounts on shopping, fitness and leisure options, and technology and home appliance purchases.
Salary Band 3: £25,760 - £27,476 per annum pro rata. Frequency: Annual. Vacancy Reference: 185-63303-13144. Contract Type: Permanent. Closing Date: 22 May, 2026. Job Category: Administration. Preference will be given to staff with ‘Priority’ and 'At Risk' status, including NHS At Risk staff throughout Devon. The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close the vacancy when sufficient applications have been received.
Service Administrator in Devon employer: Rdehospital
Contact Detail:
Rdehospital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Administrator in Devon
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector and let them know you're on the lookout for a Service Administrator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to administrative roles in healthcare. Think about how your skills match the job description, especially around communication and organisation. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Don’t forget to showcase your proof-reading and IT skills during interviews. Bring examples of how you've maintained high standards in documentation and managed patient records. This will show that you’re not just a good fit, but the perfect fit for the role!
✨Tip Number 4
Apply through our website for the best chance at landing the job. It’s super easy, and we love seeing applications come directly from motivated candidates like you. Plus, you’ll be one step closer to joining a fantastic team!
We think you need these skills to ace Service Administrator in Devon
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Service Administrator role. Highlight your relevant experience and skills that match the job description, especially your secretarial and administrative expertise.
Proofread Like a Pro: Since strong proof-reading skills are essential, take the time to review your application thoroughly. Look out for typos, grammatical errors, and ensure that your documents are polished and professional.
Showcase Your Communication Skills: Effective communication is key in this role, so make sure to demonstrate your interpersonal skills in your application. Use clear and concise language, and consider including examples of how you've successfully liaised with teams or handled correspondence.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way to ensure your application gets seen by the right people. Plus, it’s super easy to do!
How to prepare for a job interview at Rdehospital
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Service Administrator. Familiarise yourself with the key tasks like managing patient appointments and maintaining electronic records. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since effective communication is crucial for this position, prepare examples of how you've successfully liaised with teams or handled correspondence in previous roles. Practising clear and concise responses will also help you convey your thoughts better during the interview.
✨Highlight Your Organisational Skills
Be ready to discuss how you manage competing priorities and keep things organised. Share specific instances where you’ve successfully juggled multiple tasks or improved processes. This will showcase your ability to thrive in a busy environment, which is essential for this role.
✨Prepare Questions for Them
Interviews are a two-way street, so think of insightful questions to ask about the team dynamics or the support available for professional development. This not only shows your enthusiasm but also helps you gauge if the workplace is the right fit for you.