At a Glance
- Tasks: Join our Therapy Admin Team to support Women's Health Physio with patient enquiries and appointment management.
- Company: Be part of the Royal Devon University Healthcare NHS Foundation Trust, a leading employer in Devon.
- Benefits: Enjoy flexible hours, competitive pay, generous leave, and staff discounts.
- Other info: Diverse workplace committed to inclusivity and personal growth.
- Why this job: Make a difference in patient care while developing your skills in a supportive environment.
- Qualifications: NVQ Level 3 in Business Administration or equivalent preferred.
The predicted salary is between 20768 - 21981 £ per year.
We are looking for an organised, enthusiastic, motivated and adaptable person to join our friendly Therapy Admin Team and provide administrative support to the Women's Health Physio service in North Devon. This is a part-time role (15 hours) and will be based at North Devon District Hospital.
About the Role
Within the role, you will:
- Act as the first point of contact for patients, families and other healthcare providers.
- Handle telephone and email enquiries professionally, efficiently and in a friendly manner.
- Be responsible for registering new referrals, organising waiting lists and booking patient appointments.
- Manage therapy appointment schedules, including booking, rescheduling, and cancellations.
- Maintain electronic patient records in line with data protection and confidentiality standards.
- Prepare clinical documents, letters, reports, and patient information packs where necessary.
- Data Inputting.
- Assist with the clinical team with administrative support.
- Deal with access to records requests in a timely manner.
- Assist the Therapy Admin Manager, Service Leads and wider Therapy team with admin support, as appropriate.
- Be adept at using a wide range of computer programmes and be able to type accurately.
- Assist with room bookings and securing suitable clinic space.
You will be able to work as an integral part of the wider Therapy Admin Team and be willing to learn new skills. The ideal applicant will have a good standard of education with an NVQ Level 3 in Business Administration or equivalent.
Application Information:
We invite qualified candidates with a passion for hand therapy and a commitment to patient care excellence to apply for this rewarding position. To express your interest in this opportunity, please submit your application.
Working Pattern: 15 hours per week
Interview Date: To Be Confirmed
Pay: The salary advertised for this position reflects the Agenda for Change 2026-7 rates, inclusive of a 3.3% pay award implemented from April 2026. If you join before this date, remuneration will be based on the 2025-6 pay bandings.
Please note, this is an internal vacancy for Royal Devon employees, therefore Bank workers are currently not eligible to apply for this vacancy.
For further information please contact: Karen Nichols Therapy Admin Manager at knichols1@nhs.net or 01271 313926
As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities.
Preference will be given to staff with 'Priority' and 'At Risk' status including NHS At Risk staff throughout Devon.
The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.
The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.
About Us: Stretching across Northern, Eastern and Mid Devon, we have a workforce of over 15,000 staff, making us the largest employer in Devon. Our core services, which we provide to more than 615,000 people, cover more than 2,000 square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly.
We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford). Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within people's own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC).
Our state-of-the-art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world-class care to our local communities.
Our values are at the heart of everything we do. It has never been a more exciting time to join the Royal Devon, as you will help to shape our services as we continue along our integration journey.
Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you are starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays.
You will benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we will help you get there.
Salary is not the only financial benefit. You will have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including:
- National discount services such as the Blue Light Card and Health Service Discounts.
- Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter.
- Car lease schemes.
- The NHS Pension scheme (one of the most generous and comprehensive in the UK).
- Cycle to work scheme.
These are just a few of the benefits available – if the role is something you are interested in, we would love to hear from you.
Salary Band 3: £25,760 - £27,476 per annum pro rata
Frequency: Annual
Vacancy Reference: 185-1263-12679
Contract Type: Permanent
Closing Date: 20 March, 2026
Job Category: Administration
Staff Group: Additional Clinical Services
Administrator in Barnstaple employer: Rdehospital
The Royal Devon University Healthcare NHS Foundation Trust is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee well-being and professional growth. With flexible working arrangements, generous annual leave, and access to comprehensive occupational health services, staff are empowered to thrive both personally and professionally. Located at North Devon District Hospital, you will be part of a dedicated team that plays a vital role in delivering high-quality healthcare to the community, while also benefiting from extensive training opportunities and a range of employee discounts.
StudySmarter Expert Advice🤫
We think this is how you could land Administrator in Barnstaple
✨Tip Number 1
Get to know the company! Research the Royal Devon and its values. When you understand what they stand for, you can tailor your approach during interviews and show how you fit into their culture.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to administration roles. Think about your past experiences and how they relate to the responsibilities listed in the job description.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events. This can give you insider info and might even lead to a referral, which can boost your chances of landing that job.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It shows enthusiasm and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Administrator in Barnstaple
Some tips for your application 🫡
Show Your Organisational Skills:As an Administrator, being organised is key! Make sure your application highlights your ability to manage tasks efficiently. Use examples from your past experiences to show how you’ve kept things running smoothly.
Be Enthusiastic and Motivated:We love a positive attitude! Let your enthusiasm shine through in your application. Share why you’re excited about this role and how you can contribute to our friendly Therapy Admin Team.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. Mention specific responsibilities from the role that you’re particularly keen on and how your skills align.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets to us quickly and efficiently, so don’t miss out!
How to prepare for a job interview at Rdehospital
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the responsibilities like handling enquiries and managing appointment schedules. This will help you demonstrate how your skills align with what they’re looking for.
✨Showcase Your Organisational Skills
As an Administrator, being organised is key. Prepare examples of how you've successfully managed multiple tasks or projects in the past. Bring up specific instances where your organisational skills made a difference, especially in a healthcare setting.
✨Practice Professional Communication
Since you'll be the first point of contact for patients and families, practice your communication skills. Role-play common scenarios you might encounter, such as handling a difficult phone call or responding to an email enquiry. This will help you feel more confident during the actual interview.
✨Demonstrate Adaptability
The role requires someone who can adapt to changing situations. Think of examples from your previous experiences where you had to adjust quickly to new challenges. Highlighting your flexibility will show that you’re a great fit for their friendly Therapy Admin Team.
