At a Glance
- Tasks: Engage with potential clients and qualify leads using AI tools and strategic outreach.
- Company: Join a leading AI-driven SaaS company with a focus on reputation management.
- Benefits: Enjoy private medical insurance, generous leave, and gym membership reimbursement.
- Other info: Hybrid work model with opportunities for growth and collaboration.
- Why this job: Be the first point of contact and make a real impact in sales.
- Qualifications: 1+ years in sales or customer-facing roles; strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Reputation is a modern AI-driven SaaS company that helps organizations measure, manage, and scale their real-time reputation performance across all customer feedback channels. We partner with Global Fortune 1000 companies, major automotive OEMs, healthcare systems, and top property management firms, with trust from over 250 partners including Google and Meta. We are an equal opportunity employer committed to diversity and inclusion.
The Reputation Sales Development Representative (SDR) holds an important position at the top of the sales funnel. The SDR is often our customer’s first experience with Reputation, so you will need to make a great first impression to qualify leads and determine appropriate next steps. You will act as a strategic, insight-led operator, combining deep account research, AI-powered workflows, commercial thinking, and high-quality outreach to identify, engage, and qualify high-value opportunities.
Responsibilities
- Conduct deep account and persona research to identify high-potential opportunities.
- Use AI tools and workflows to enhance prospecting, personalization, and productivity.
- Develop insight-led outreach across email, phone, and social channels.
- Qualify inbound and outbound opportunities with a strong focus on business value and fit.
- Partner closely with Account Executives to build and progress pipeline strategically.
- Continuously test and refine messaging based on performance and feedback.
- Maintain accurate and structured data in CRM (e.g., Salesforce).
- Perform additional duties as assigned.
Qualifications
- 1+ years in a customer-facing or sales-related role (SaaS experience a plus, not required).
- Strong written and verbal communication skills.
- Ability to think commercially and prioritize effectively.
- High level of curiosity and learning agility.
- Comfort using (or willingness to learn) AI tools and modern sales technologies.
- Structured, disciplined approach to work and time management.
- Ownership mindset with a bias toward action.
- Experience using Salesforce or other CRM systems.
Where You’ll Connect & Collaborate
Your main HQ is in Liverpool, UK, with a hybrid schedule. You’ll typically join in person on certain days and work from home the rest of the week. The company also maintains offices in Scottsdale, AZ; Lehi, UT; San Ramon and San Jose, CA; Hyderabad, India; and Liverpool, UK.
Benefits & Perks
- Fully funded private medical insurance for you and your family.
- Life insurance at 4x annual salary.
- Company-funded Medicash plan for employees and dependent children.
- Employee Assistance Programme (EAP) for mental health and wellbeing.
- 21 days of paid annual leave plus UK bank holidays, plus 6 extended company holidays for wellness.
- Cycle to Work, Home & Tech schemes.
- Pension scheme with Scottish Widows via salary sacrifice.
- Employee Resource Groups (ERGs) for belonging and shared experiences.
- Free on-site car parking at the Liverpool office and free snacks/drinks.
- Lunch allowance via Deliveroo on core days when working from the office.
- Gym membership reimbursement up to £20 per month.
- Opportunities to contribute to giveback and cultural activities.
- Mortgage advice service with access to experts.
We are proud to be an equal opportunity employer and value diversity. We are committed to a workplace free from discrimination and encourage applicants from all backgrounds to apply. We may collect personal data as part of our candidate privacy notice. Applicants only – no third-party agency candidates.
Reputation, founded in Silicon Valley in 2013, is the industry’s sole platform that uses an AI-powered product stack to help companies measure, manage, and scale their real-time reputation performance everywhere. This market leadership is supported by significant funding from top-tier firms and trusted by a wide range of partners. Reputation emphasizes growth, feedback, and performance while offering a flexible hybrid work environment.
Sales Development Representative in Liverpool employer: RDCUK Reputation.com (UK) Ltd.
Reputation is an exceptional employer that fosters a dynamic and inclusive work culture, offering a hybrid work model that allows for flexibility between home and office in Liverpool. Employees benefit from comprehensive perks such as fully funded private medical insurance, generous leave policies, and opportunities for personal and professional growth, all while contributing to a leading AI-driven SaaS company that partners with prestigious global brands. Join us to be part of a forward-thinking team that values diversity and empowers you to make a meaningful impact.
Contact Details:
RDCUK Reputation.com (UK) Ltd. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Sales Development Representative in Liverpool
✨Tip Number 1
Do your homework! Before you even think about reaching out, dive deep into the company and its values. Understanding what Reputation stands for will help you tailor your approach and show that you're genuinely interested.
✨Tip Number 2
Leverage AI tools to your advantage! Use them to personalise your outreach and make it stand out. A little creativity goes a long way in grabbing attention, so don’t be afraid to think outside the box.
✨Tip Number 3
Practice makes perfect! Whether it's your pitch on the phone or your email outreach, rehearse what you want to say. The more confident you are, the better impression you'll leave on potential leads.
✨Tip Number 4
Don’t forget to follow up! Persistence is key in sales. If you don’t hear back, send a friendly nudge. It shows your commitment and can often lead to a conversation that might just land you the job!
We think you need these skills to ace Sales Development Representative in Liverpool
Some tips for your application 🫡
Do Your Research:Before you start writing your application, take some time to research Reputation and understand what we do. This will help you tailor your application to show how your skills align with our mission and values.
Show Off Your Communication Skills:As a Sales Development Representative, strong written communication is key. Make sure your application is clear, concise, and free of typos. Use a friendly tone that reflects your personality while still being professional.
Highlight Relevant Experience:Even if you don’t have direct SaaS experience, think about any customer-facing roles you've had. Share specific examples of how you've engaged with customers or qualified leads in the past to demonstrate your potential.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at RDCUK Reputation.com (UK) Ltd.
✨Do Your Homework
Before the interview, dive deep into the company’s background and its AI-driven SaaS solutions. Understand their key clients and how they measure reputation performance. This knowledge will help you tailor your responses and show genuine interest.
✨Showcase Your Communication Skills
As a Sales Development Representative, strong communication is key. Practice articulating your thoughts clearly and confidently. Use examples from your past experiences to demonstrate how you've effectively engaged with customers or qualified leads.
✨Familiarise Yourself with AI Tools
Since the role involves using AI tools for prospecting, make sure you’re comfortable discussing how these technologies can enhance sales processes. If you have experience with any relevant tools, be ready to share how you’ve used them to drive results.
✨Prepare Insight-Led Questions
Think of insightful questions that reflect your understanding of the role and the company. Ask about their approach to account research or how they measure success in the SDR position. This shows you're not just interested in the job, but also in contributing to their success.
