Tekhnicon, Springwood, Braintree, Essex, CM7 2YN United Kingdom Global Service Manager Braintree Full Time Putting Customers First Is always results orientated - delivers what is needed, when it is needed and overcomes barriers Keeps the customer at the heart of everything they do - even when faced with uncertainty and pressure Listens to the customer carefully, manages and meets their expectations Recognises and takes immediate steps to handle an issue or potential problem or lets the right people know about it Communicates and/or presents effectively to small groups Shares information openly with others Probes and identifies underlying causes of issues before suggesting solutions When appropriate, involves others before making decisions Focuses on problem prevention first, then problem solving Is committed to highest priorities, objectives and manages expectations Expresses an appropriate sense of urgency to deliver key results on schedule Develops and maintains collaborative relationships Considers the impact of own behaviours and actions on others Actively seeks out the involvement of others and adjusts own approach if needed Perseveres and maintains self motivation and work standards even in adverse conditions Considering The Long Term Strives to make plans that are aligned to the long-term business objectives Actively seeks opportunities to deliver better services Creates and applies new ideas, initiatives and solutions into daily work Inspiring Success Takes responsibility and drives own development Pro-actively contributes to team performance Seeks a balance between benefits, costs and risks Learns from mistakes and reviews learning points to make improvements for the future Influences and persuades to achieve a successful joint outcome Why Join Us? Work Your Way Flexible shift patterns for operational roles and hybrid working options for office-based positions, helping you balance work and life. Supporting You and Your Family Enhanced family leave and company sick pay, providing peace of mind when you need it most. Generous Annual Leave 30 days' holiday including bank holidays, with additional days awarded for long service, increasing to a maximum of 34 days. Health
Global Service Manager in Essex
