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- Tasks: Manage and collect outstanding debts while building strong relationships with customers.
- Company: Join a respected organisation known for operational excellence and a supportive culture.
- Benefits: Competitive salary, annual bonus, pension scheme, and long-term career prospects.
- Other info: Dynamic environment with opportunities for continuous improvement and career growth.
- Why this job: Make a real impact on financial stability in a collaborative finance team.
- Qualifications: 2-3 years' experience in credit control and strong communication skills.
The predicted salary is between 31000 - 33000 £ per year.
An exciting opportunity has arisen to join a large, well-established and highly respected organisation with a strong national presence and a reputation for operational excellence. This is a business that places real value on its people, offering a structured environment, clear processes, and the opportunity to contribute to continuous improvement across finance operations.
As a Credit Controller, you will play a pivotal role in supporting the organisation's cash flow and financial stability. Working as part of a collaborative finance team, you will take ownership of a portfolio of accounts, ensuring timely collection of outstanding debt while maintaining strong working relationships with both internal stakeholders and external customers. This role would suit an experienced credit control professional who thrives in a fast-paced environment, enjoys problem-solving, and is confident managing multiple priorities. You will be someone who can work both independently and as part of a team, bringing a proactive and solutions-focused approach to your work.
Key Responsibilities- Proactively manage and collect outstanding debt across a portfolio of accounts
- Chase overdue invoices via telephone, email, and written correspondence
- Negotiate and implement payment plans where appropriate
- Issue dunning letters and escape accounts in line with company policy, including legal proceedings if required
- Carry out regular account reconciliations to ensure accuracy and resolve discrepancies
- Take ownership of customer queries through to resolution in a timely manner
- Liaise with internal departments to resolve issues impacting payment
- Support the management of withholding tax where applicable
- Monitor aged debt and take appropriate action to minimise risk
- Contribute to continuous improvement by identifying and suggesting process and system enhancements
- Support reporting and analysis to aid decision-making and improve cash collection performance
- Minimum 2-3 years' experience within a credit control or accounts receivable environment
- Proven track record of cash collection and reducing aged debt
- Strong organisational skills with the ability to manage workloads and meet deadlines
- Confident communicator, particularly over the phone
- Ability to work under pressure and handle high volumes of activity
- Proactive, detail-oriented, and solutions-focused mindset
- Strong team player with the ability to build relationships across the business
- Comfortable identifying inefficiencies and making recommendations for improvement
- Salary: £31k - £33k
- Annual bonus of up to £5,000 (paid quarterly, based on performance and KPIs)
- Staggered Pension Contribution
- Defined benefits pension scheme
- Opportunity to join a large, stable organisation with long-term career prospects
- Supportive and collaborative team environment
- Structured processes with scope to contribute to ongoing improvements
If you're an experienced Credit Controller looking to join a reputable organisation where your contribution will have real impact, this is an excellent opportunity to take the next step in your career.
Credit Controller in Staines employer: RD Financial Recruitment
Contact Detail:
RD Financial Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller in Staines
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance world, especially those who work in credit control. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common questions related to credit control. Think about your past experiences and how they align with the role. We want you to showcase your problem-solving skills and ability to manage multiple priorities!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you on their radar and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website for the best chance at landing that Credit Controller position! We love seeing applications directly from motivated candidates like you who are eager to join our collaborative team.
We think you need these skills to ace Credit Controller in Staines
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your credit control experience and any achievements in cash collection to show us you're the right fit for the role.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about this position. Share specific examples of how you've successfully managed accounts and resolved customer queries, so we can see your proactive approach in action.
Showcase Your Communication Skills: Since you'll be liaising with both internal teams and external customers, make sure to demonstrate your strong communication skills in your application. We want to know how you handle conversations, especially when chasing overdue invoices!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at RD Financial Recruitment
✨Know Your Numbers
As a Credit Controller, you'll be dealing with financial data daily. Brush up on your cash collection metrics and be ready to discuss how you've successfully managed debt in the past. Highlight specific examples where you reduced aged debt or improved cash flow.
✨Showcase Your Communication Skills
Since this role involves liaising with both internal teams and external customers, practice articulating your thoughts clearly. Prepare to share instances where your communication skills helped resolve customer queries or negotiate payment plans effectively.
✨Demonstrate Problem-Solving Abilities
Employers love candidates who can think on their feet. Be prepared to discuss challenges you've faced in credit control and how you approached them. Think of specific scenarios where you identified inefficiencies and implemented solutions.
✨Emphasise Team Collaboration
This role requires working closely with others, so highlight your experience as a team player. Share examples of how you've collaborated with different departments to resolve issues impacting payments or improve processes.