At a Glance
- Tasks: Engage with customers to build relationships and support them through the renewal process.
- Company: Join a dynamic team focused on customer loyalty and satisfaction.
- Benefits: Hybrid work model, competitive salary, and opportunities for personal growth.
- Other info: Rolling temporary contract with a vibrant team atmosphere.
- Why this job: Make a real difference by helping customers stay with a brand they love.
- Qualifications: Experience in customer service or sales is a plus, along with great communication skills.
The predicted salary is between 25000 - 32000 £ per year.
Customer Loyalty Agent Slough | Hybrid (2 Days Working from Home) | Rolling Temporary Contract | £27k Help customers stay with a brand they trust while building lasting relationships.
Are you a confident communicator who enjoys speaking with customers and finding the right solution?
Do you thrive in a target-driven environment where your ability to build rapport and deliver great customer experiences makes a real difference?
This is an excellent opportunity to join a busy customer loyalty team, helping customers approaching the end of their finance agreements understand their options and supporting them through the renewal process.
If you have experience in customer service, telesales, account management or customer retention, this could be the perfect next step.
The Role As a Customer Loyalty Agent, you'll proactively contact customers nearing the end of their finance agreements through telephone, email and SMS campaigns.
Your focus will be on building relationships, understanding customer needs and encouraging customer renewals while delivering an outstanding customer experience.
You'll maintain accurate CRM records, ensure all customer communications meet regulatory requirements and provide valuable customer feedback to help improve future campaigns.
Key Responsibilities Contact customers approaching the ...
Customer Loyalty Agent employer: RD Financial Recruitment
As a Pricing Graduate, you'll join a dynamic team that values innovation and collaboration, offering you the chance to make a real impact in retail finance. Our supportive work culture fosters personal and professional growth, with tailored training programmes designed to enhance your numerical and analytical skills. Located in a vibrant area, we provide a stimulating environment where your contributions are recognised and rewarded, making it an excellent place to kickstart your career.
