At a Glance
- Tasks: Kickstart your career in credit operations with a rotational role across multiple departments.
- Company: Join a large organisation with a focus on customer satisfaction and integrity.
- Benefits: £25k salary, great benefits, and a supportive work environment.
- Other info: Gain a 360-degree view of the business and develop valuable skills for your future.
- Why this job: Make a real impact by ensuring positive outcomes for customers in a dynamic setting.
- Qualifications: Recent graduates with a passion for customer service and problem-solving.
The predicted salary is between 25000 - 25000 £ per year.
Credit Operations Graduate - £25k + great benefits Slough 1 year FTC The Role Kickstart your career in credit operations with a 1-year fixed-term graduate role at a large organisation.
This rotational position provides a 360-degree view of the business, giving you experience across multiple departments and the full customer journey, from initial contract changes to complex financial resolutions.
You will play a key role in ensuring positive outcomes for customers, acting with integrity and putting their needs at the heart of everything you do.
Key Responsibilities Deliver good outcomes for retail customers, ensuring products and services provide fit-for-purpose value.
Identify and support customers in vulnerable circumstances, adapting your approach to their needs.
Manage customer and retailer issues through to resolution, removing friction points in the user journey.
Execute in-life contract changes, including early settlements, maturities, refinancing, and refunds.
Resolve customer and retailer inquiries with a focus on first-contact resolution.
Liaise with internal teams and external partners to ensure data accuracy and timely payment allocations.
Conduct professional outbound calls and manage correspondence to maintain strong relationships.
Proactively manage work queues and escalate potential backlogs to m...
Credit Operations Support Graduate employer: RD Financial Recruitment
As a Pricing Graduate, you'll join a dynamic team that values innovation and collaboration, offering you the chance to make a real impact in retail finance. Our supportive work culture fosters personal and professional growth, with tailored training programmes designed to enhance your numerical and analytical skills. Located in a vibrant area, we provide a stimulating environment where your contributions are recognised and rewarded, making it an excellent place to kickstart your career.
