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- Tasks: Manage and collect outstanding debts while building strong relationships with clients.
- Company: Join a respected organisation known for operational excellence and a supportive culture.
- Benefits: Competitive salary, annual bonus, pension scheme, and long-term career prospects.
- Other info: Dynamic environment with opportunities for continuous improvement and career growth.
- Why this job: Make a real impact on financial stability in a collaborative finance team.
- Qualifications: 2-3 years of credit control experience and strong communication skills.
The predicted salary is between 31000 - 33000 £ per year.
An exciting opportunity has arisen to join a large, well-established and highly respected organisation with a strong national presence and a reputation for operational excellence. This is a business that places real value on its people, offering a structured environment, clear processes, and the opportunity to contribute to continuous improvement across finance operations.
As a Credit Controller, you will play a pivotal role in supporting the organisation’s cash flow and financial stability. Working as part of a collaborative finance team, you will take ownership of a portfolio of accounts, ensuring timely collection of outstanding debt while maintaining strong working relationships with both internal stakeholders and external customers. This role would suit an experienced credit control professional who thrives in a fast-paced environment, enjoys problem-solving, and is confident managing multiple priorities. You will be someone who can work both independently and as part of a team, bringing a proactive and solutions-focused approach to your work.
Key Responsibilities- Proactively manage and collect outstanding debt across a portfolio of accounts
- Chase overdue invoices via telephone, email, and written correspondence
- Negotiate and implement payment plans where appropriate
- Issue dunning letters and escalate accounts in line with company policy, including legal proceedings if required
- Carry out regular account reconciliations to ensure accuracy and resolve discrepancies
- Take ownership of customer queries through to resolution in a timely manner
- Liaise with internal departments to resolve issues impacting payment
- Support the management of withholding tax where applicable
- Monitor aged debt and take appropriate action to minimise risk
- Contribute to continuous improvement by identifying and suggesting process and system enhancements
- Support reporting and analysis to aid decision-making and improve cash collection performance
- Minimum 2–3 years’ experience within a credit control or accounts receivable environment
- Proven track record of cash collection and reducing aged debt
- Strong organisational skills with the ability to manage workloads and meet deadlines
- Confident communicator, particularly over the phone
- Ability to work under pressure and handle high volumes of activity
- Proactive, detail-oriented, and solutions-focused mindset
- Strong team player with the ability to build relationships across the business
- Comfortable identifying inefficiencies and making recommendations for improvement
- Salary: £31k– £33k
- Annual bonus of up to £5,000 (paid quarterly, based on performance and KPIs)
- Defined benefits pension scheme
- Opportunity to join a large, stable organisation with long-term career prospects
- Supportive and collaborative team environment
- Structured processes with scope to contribute to ongoing improvements
If you’re an experienced Credit Controller looking to join a reputable organisation where your contribution will have real impact, this is an excellent opportunity to take the next step in your career.
Credit Controller in Surrey employer: RD Financial Recruitment Limited
Contact Detail:
RD Financial Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller in Surrey
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for a Credit Controller role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by practising common questions related to credit control. Think about your past experiences and how they align with the role. We recommend doing mock interviews with friends or family to boost your confidence.
✨Tip Number 3
Showcase your skills! Create a portfolio that highlights your achievements in cash collection and debt management. This can be a great conversation starter during interviews and will set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Credit Controller in Surrey
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your credit control experience and any achievements in cash collection to show us you’re the right fit for the role.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about this position. Share specific examples of how you've successfully managed accounts and resolved customer queries, so we can see your proactive approach in action.
Showcase Your Communication Skills: Since this role involves liaising with both internal teams and external customers, make sure to demonstrate your strong communication skills in your application. We want to know how you handle conversations, especially when chasing overdue invoices!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at RD Financial Recruitment Limited
✨Know Your Numbers
Before the interview, brush up on your cash collection statistics and any relevant metrics from your previous roles. Being able to discuss specific achievements, like reducing aged debt or improving cash flow, will show that you’re results-driven and understand the importance of financial stability.
✨Showcase Your Communication Skills
As a Credit Controller, you'll need to communicate effectively with both internal teams and external customers. Prepare examples of how you've successfully managed difficult conversations or resolved disputes in the past. This will demonstrate your confidence and ability to maintain strong relationships.
✨Be Ready to Problem-Solve
Expect questions that assess your problem-solving skills. Think of scenarios where you identified inefficiencies or implemented process improvements. Sharing these experiences will highlight your proactive mindset and solutions-focused approach, which is crucial for this role.
✨Understand the Company’s Values
Research the organisation's reputation and values before your interview. Be prepared to discuss how your personal values align with theirs, especially regarding teamwork and continuous improvement. This shows that you’re not just looking for a job, but a place where you can contribute meaningfully.