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- Tasks: Manage and collect outstanding debts while building strong relationships with clients.
- Company: Join a respected organisation known for operational excellence and a supportive culture.
- Benefits: Competitive salary, annual bonus, pension scheme, and long-term career prospects.
- Other info: Dynamic role with opportunities for continuous improvement and professional growth.
- Why this job: Make a real impact on financial stability in a collaborative finance team.
- Qualifications: 2-3 years of credit control experience and strong communication skills.
The predicted salary is between 31000 - 33000 £ per year.
An exciting opportunity has arisen to join a large, well-established and highly respected organisation with a strong national presence and a reputation for operational excellence. This is a business that places real value on its people, offering a structured environment, clear processes, and the opportunity to contribute to continuous improvement across finance operations.
As a Credit Controller, you will play a pivotal role in supporting the organisation’s cash flow and financial stability. Working as part of a collaborative finance team, you will take ownership of a portfolio of accounts, ensuring timely collection of outstanding debt while maintaining strong working relationships with both internal stakeholders and external customers. This role would suit an experienced credit control professional who thrives in a fast-paced environment, enjoys problem-solving, and is confident managing multiple priorities. You will be someone who can work both independently and as part of a team, bringing a proactive and solutions-focused approach to your work.
Key Responsibilities- Proactively manage and collect outstanding debt across a portfolio of accounts
- Chase overdue invoices via telephone, email, and written correspondence
- Negotiate and implement payment plans where appropriate
- Issue dunning letters and escalate accounts in line with company policy, including legal proceedings if required
- Carry out regular account reconciliations to ensure accuracy and resolve discrepancies
- Take ownership of customer queries through to resolution in a timely manner
- Liaise with internal departments to resolve issues impacting payment
- Support the management of withholding tax where applicable
- Monitor aged debt and take appropriate action to minimise risk
- Contribute to continuous improvement by identifying and suggesting process and system enhancements
- Support reporting and analysis to aid decision-making and improve cash collection performance
- Minimum 2–3 years’ experience within a credit control or accounts receivable environment
- Proven track record of cash collection and reducing aged debt
- Strong organisational skills with the ability to manage workloads and meet deadlines
- Confident communicator, particularly over the phone
- Ability to work under pressure and handle high volumes of activity
- Proactive, detail-oriented, and solutions-focused mindset
- Strong team player with the ability to build relationships across the business
- Comfortable identifying inefficiencies and making recommendations for improvement
- Salary: £31k– £33k
- Annual bonus of up to £5,000 (paid quarterly, based on performance and KPIs)
- Defined benefits pension scheme
- Opportunity to join a large, stable organisation with long-term career prospects
- Supportive and collaborative team environment
- Structured processes with scope to contribute to ongoing improvements
If you’re an experienced Credit Controller looking to join a reputable organisation where your contribution will have real impact, this is an excellent opportunity to take the next step in your career.
Credit Controller in Staines employer: RD Financial Recruitment Limited
Contact Detail:
RD Financial Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller in Staines
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or attend local finance events. You never know who might have the inside scoop on a Credit Controller role that’s not even advertised yet.
✨Tip Number 2
Prepare for those interviews by practising common questions. Think about how you can showcase your experience in cash collection and problem-solving. We want you to shine when discussing your proactive approach!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. Remind them why you’re the perfect fit for their finance team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are keen to join our collaborative environment.
We think you need these skills to ace Credit Controller in Staines
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Credit Controller role. Highlight your experience in cash collection and managing accounts, as well as any achievements that demonstrate your ability to reduce aged debt.
Craft a Compelling Cover Letter: Your cover letter should reflect your enthusiasm for the role and the company. Use it to showcase your problem-solving skills and how you can contribute to the finance team’s success.
Showcase Your Communication Skills: Since this role involves liaising with both internal teams and external customers, emphasise your confident communication style. Mention specific examples where you've successfully resolved customer queries or negotiated payment plans.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you on board with our fantastic team!
How to prepare for a job interview at RD Financial Recruitment Limited
✨Know Your Numbers
As a Credit Controller, you'll need to demonstrate your understanding of cash flow and debt management. Brush up on key metrics related to credit control, such as DSO (Days Sales Outstanding) and aged debt ratios. Being able to discuss these figures confidently will show that you’re not just familiar with the role but also passionate about it.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've successfully resolved customer queries or negotiated payment plans in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses. This will highlight your proactive approach and ability to handle challenges effectively, which is crucial for this role.
✨Build Rapport with Interviewers
Since strong communication is key in this position, practice building rapport during your interview. Be friendly and approachable, and don’t hesitate to ask questions about the team dynamics or company culture. This will not only help you feel more comfortable but also demonstrate your ability to connect with others.
✨Research the Company’s Financial Health
Before the interview, take some time to research the company's financial standing and recent news. Understanding their market position and any challenges they face will allow you to tailor your answers and show that you're genuinely interested in contributing to their success.