Customer Loyalty Agent — Hybrid (2 WFH Days) | £27k in Slough

Customer Loyalty Agent — Hybrid (2 WFH Days) | £27k in Slough

Slough Temporary 27000 - 27000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Engage with customers to enhance loyalty and guide them through renewal options.
  • Company: Join RD Financial Recruitment, a dynamic player in the financial services sector.
  • Benefits: Enjoy a competitive salary, hybrid work model, and opportunities for growth.
  • Other info: Fast-paced environment with a focus on teamwork and achieving targets.
  • Why this job: Make a real difference by helping customers stay connected and satisfied.
  • Qualifications: Strong communication skills and a passion for customer service.

The predicted salary is between 27000 - 27000 £ per year.

RD Financial Recruitment Limited in Slough is seeking a Customer Loyalty Agent on a hybrid rolling temporary contract, offering a £27k salary.

You will contact customers nearing the end of their finance agreements, build relationships and guide renewal options to optimise customer retention.

The role involves proactive outreach via phone, email and SMS, maintaining CRM records and delivering a high standard of service while meeting targets in a busy financial services environment.

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Customer Loyalty Agent — Hybrid (2 WFH Days) | £27k in Slough employer: RD Financial Recruitment Limited

At RD Financial Recruitment Limited, we pride ourselves on being an excellent employer by fostering a supportive work culture that prioritises employee well-being and professional growth. Located in Wokingham, our firm offers competitive salaries, flexible working arrangements, and opportunities for career advancement, making it an ideal place for those seeking meaningful and rewarding employment in the personal tax sector.

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Contact Details:

RD Financial Recruitment Limited Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Customer Loyalty Agent — Hybrid (2 WFH Days) | £27k in Slough

Join Financial Networking Events

Jump into local finance meetups and conferences — they’re a goldmine for temporary roles in banking and financial services. You can chat with industry professionals and even get leads on upcoming opportunities that might not be posted online yet.

Utilise Temp Agencies Specialised in Finance

Reach out to temp agencies that focus on the banking sector. They often have strong ties with various firms and can help you secure short-term gigs that can help beef up your CV and get your foot in the door at firms like RD Financial Recruitment Limited.

Connect with Alumni from Your Uni

Don't underestimate the power of your university’s alumni network. Many former students are working in banking and can help you find temporary roles or even offer mentorship. Reach out directly or attend alumni events to broaden your circle.

Stay Active on Job Boards and Company Websites

Keep your eyes peeled on job boards specifically for finance roles. Companies like RD Financial Recruitment Limited might post temporary positions directly on their sites, so make sure to apply there too. Set alerts to catch those roles the moment they go live!

We think you need these skills to ace Customer Loyalty Agent — Hybrid (2 WFH Days) | £27k in Slough

Customer Relationship Management (CRM)
Communication Skills
Proactive Outreach
Relationship Building
Customer Retention Strategies
Email Communication
Phone Communication

Some tips for your application 🫡

Show Off Your Academic Achievements:In banking and financial services, your academic record can really make you stand out. List relevant grades, certifications, or coursework on your CV, especially if you've taken finance-related modules. This is particularly important for a temporary role where qualifications can help you shine even brighter!

Highlight Relevant Experience:If you’ve done any internships, part-time roles, or even coursework that aligns with banking or finance, make sure you include those! Showcase specific tasks where you used quantitative skills or analytical thinking, as this is what the hiring managers at RD Financial Recruitment Limited will be keen to see in your application.

Tailor Your Cover Letter Purposefully:When writing your cover letter, focus on why you’re interested in a temporary position at RD Financial Recruitment Limited. Let them know how you can quickly adapt to the team's needs and how eager you are to learn the ropes of the banking sector during this short stint. Your motivation and enthusiasm could really set you apart!

Be Prepared with References:For temporary roles, references can play a crucial role in your application. Make sure you’ve got a couple of references lined up who can vouch for your skills and work ethic. This helps to give RD Financial Recruitment Limited confidence in your short-term commitment to the role.

How to prepare for a job interview at RD Financial Recruitment Limited

Brush Up on Financial Regulations

Since this is a role in banking and financial services, be ready to discuss key regulations like MiFID, Basel III, or GDPR. These are hot topics, and your awareness of how they impact daily operations can give you a significant edge during your interview with RD Financial Recruitment Limited.

Showcase Your Analytical Skills

Prepare for interview questions that assess your analytical abilities. You might need to tackle hypothetical scenarios involving risk assessment or financial forecasting. Bringing examples of relevant projects or coursework can emphasise your practical understanding of these concepts.

Highlight Flexibility and Adaptability

For a temporary role, showing that you can quickly pick up new processes and tools is crucial. Be ready to discuss previous experiences where you had to adapt to changing requirements or tight deadlines, as this will reassure RD Financial Recruitment Limited that you’re a reliable team player.

Demonstrate a Willingness to Learn

In a temporary position, leaning into your eagerness to learn can really set you apart. Be prepared to share how you’re staying updated on industry trends or any additional training you've pursued. Employers appreciate candidates who are proactive about their development—even for short-term roles.