At a Glance
- Tasks: Provide key admin support and ensure a smooth customer experience.
- Company: Well-respected organisation in the accreditation sector with a supportive team.
- Benefits: Competitive salary, hybrid working, and excellent benefits including a pension scheme.
- Other info: Flexible working hours and opportunities for skill development.
- Why this job: Join a dynamic team and make a real impact in a beautiful riverside location.
- Qualifications: Experience in administration or customer service with strong organisational skills.
The predicted salary is between 26000 - 28000 € per year.
Looking for more than just another customer service role? This is a fantastic opportunity to join a supportive team in a beautiful riverside location, offering flexible working, a great culture, and an excellent benefits package.
We’re working with a well-established and highly respected organisation in the accreditation sector, looking for a Customer Services Administrator to join their dynamic and fast-paced team. This is a great opportunity for someone who enjoys variety, responsibility, and delivering a high standard of service.
In this Customer Services Administrator role, you’ll be at the centre of operations, providing key administrative and logistics support. You’ll coordinate and book visits, liaise with customers and internal teams, manage pre- and post-visit documentation, and organise travel and accommodation. You’ll also act as a main point of contact for enquiries, ensuring a smooth and professional customer experience while keeping records accurate and processes on track.
You’ll have previous experience in administration or customer service, with strong organisational and communication skills. You’re able to prioritise effectively, work well under pressure, and take a proactive approach to problem-solving. Attention to detail is key, along with confidence using Microsoft Office and the ability to work both independently and as part of a team.
In return, you’ll receive a competitive salary of £26k–£28k, hybrid working with two days from home + many other benefits including a defined benefits pension scheme. You’ll be joining a supportive, collaborative environment where you can develop your skills and make a real impact.
If you’re ready to take the next step in your career and join a dynamic team in Staines-on-Thames, we’d love to hear from you.
Customer Service Administrator employer: RD Financial Recruitment Limited
Join a well-established organisation in the accreditation sector that values its employees and fosters a supportive work culture. With flexible hybrid working options, a competitive salary, and an excellent benefits package, this role as a Customer Service Administrator in the picturesque Staines-on-Thames offers you the chance to grow your skills while making a meaningful impact in a dynamic team environment.
Contact Detail:
RD Financial Recruitment Limited Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Administrator
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Customer Service Administrator role, and who knows? They might just have the inside scoop on an opportunity.
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, especially since they value a supportive environment. Think about how your skills can contribute to their team and be ready to share specific examples from your past experiences.
✨Tip Number 3
Practice your communication skills! As a Customer Service Administrator, you'll need to liaise with customers and internal teams. Role-play common scenarios with a friend to boost your confidence and ensure you can handle any situation that comes your way.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to connect directly with us.
We think you need these skills to ace Customer Service Administrator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your previous customer service or admin roles, and don’t forget to showcase your organisational skills!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about this role and how your background makes you a perfect fit for our team. Keep it friendly and professional.
Showcase Your Communication Skills:Since this role involves liaising with customers and internal teams, make sure to demonstrate your strong communication skills in your application. Use clear and concise language to show us you can convey information effectively.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at RD Financial Recruitment Limited
✨Know the Company Inside Out
Before your interview, take some time to research the organisation. Understand their values, mission, and the specific role of a Customer Service Administrator within their team. This will not only help you answer questions more effectively but also show your genuine interest in the position.
✨Showcase Your Organisational Skills
Since this role requires strong organisational abilities, prepare examples from your past experiences where you successfully managed multiple tasks or projects. Be ready to discuss how you prioritise your workload and ensure everything runs smoothly, especially under pressure.
✨Demonstrate Your Communication Skills
As a Customer Service Administrator, you'll be the main point of contact for enquiries. Practice articulating your thoughts clearly and confidently. Consider role-playing common customer scenarios with a friend to refine your responses and ensure you convey professionalism and empathy.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team culture, the challenges faced by the department, or how success is measured in this role. This shows that you're engaged and serious about finding the right fit for both you and the company.
